Guest Services

Overview

Provide guest services and support visitors at the Patriots Hall of Fame museum.

Key Responsibilities

• visitor assistance
• customer service
• equipment operation
• access control
• tour guidance
• communication

Tasks

-The employee frequently is required to talk or hear -While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel -Provide outstanding customer service

Requirements

• computer
• high school
• customer service
• guest service
• weekend availability
• lifting

What You Bring

-The employee is occasionally required to reach with hands and arms -Ability to stand for long periods of time -Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus -Basic computer skills -High School Diploma or equivalent

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About The Kraft Group & Affiliates

-Born from Robert Kraft’s post‑MBA ambition, the firm began as a forestry and packaging venture in the 1960s and grew organically into a diversified empire. -The group owns iconic sports brands and venues—including an NFL franchise, MLS team, analytics subsidiary, and a stadium entertainment complex. -They recycle about 1.5 million tons of material per year and were once the fifth‑largest U.S. exporter of forest products. -Through private equity, they invest in global technology, healthcare, and life‑sciences ventures alongside hedge and VC funds. -As a family‑run, privately‑held organization, they’ve built a unified legacy from paper mills to major‑league sports.

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