Dispatch Coordinator

Overview

Schedule and dispatch restoration teams, handle calls, data entry, and coordinate projects.

Key Responsibilities

• team dispatch
• scheduling software
• data entry
• call handling

Tasks

-Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team -Review and maintain the scheduling software so that appropriate teams are routed accordingly -Perform detailed and accurate data entry -Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications

Requirements

• high school
• dispatch
• computer applications
• multitasking
• detail oriented
• customer service

What You Bring

-High school diploma/GED (preferred) -Prior dispatch experience preferred -Must be knowledgeable in relevant computer applications -Knowledge of local geographical area is preferred -Ability to multitask and to remain detail orientated -At least 2 years of customer service and/or office-related experience

People Also Searched For

Benefits

-Paid time off -Competitive compensation -Dental insurance -Career progression -Opportunity for advancement -Health insurance

About Servpro Of Gaithersburg/Germantown

-Founded with a commitment to restoring homes and businesses after unexpected disasters. -Specializes in water damage, fire damage, mold remediation, and storm damage restoration. -Offers both residential and commercial restoration services to ensure properties return to pre-loss conditions. -Equipped with advanced technology and industry-leading techniques for efficient and reliable restoration. -Proudly serving Gaithersburg and Germantown with a strong reputation for quality and responsiveness. -Known for its rapid response times and 24/7 availability to handle emergencies. -Focused on helping clients recover quickly, minimizing downtime and disruption. -Team members are highly trained in all aspects of restoration, ensuring peace of mind for clients.

Sector Specialisms

Security Clearance

-must successfully complete a background check as required by applicable law.