Assistant Facilities Manager

Overview

Assist in facilities management, client liaison, and service delivery in Central London.

Key Responsibilities

• monthly reporting
• statutory compliance
• supplier coordination
• estimate prep
• audit management
• cafm updates

Tasks

-Ensure all H&S processes and records are kept up to date. -Collate information and create a monthly report for clients as directed by the Facilities/Account Manager. To run and present at the client monthly meeting, taking notes and issuing actions as required. -Ensure any administrative problems or issues are highlighted to the Facilities/Account Manager as soon as possible, ideally with a solution for resolution. -Ensure Operational statutory compliance and completion of PPM works on the site. -Work in line with Equality & Diversity policy and report any incidents that are against the spirit of an inclusive work environment. -To provide first line resolution in relation to facilities queries and problems. -Monitor and coordinate all supplier and subcontractor activity including performance monitoring as directed. -Take reasonable care of your own health and safety, and that of others, ensuring you comply with all Health & Safety procedures. -Manage the additional chargeable work, supporting the Facilities/Account Manager on larger projects. -Prepare estimates and quotations with appropriate back up documentation in accordance with company procedures. -Identify areas of improvement in delivery of the services and processes and implement change as required and ensure Customer Service is at the heart of the way the FM services are delivered. -To manage audits / inspections and follow up action on site using methods agreed -Support company policies, ensuring full compliance with the procedures that accompany these. -To provide various office-based duties to support the client operation and deliver an appropriate environment for client staff to operate in. -Create and maintain very good relationships with the client and key personnel at the Anabas Business Support Unit. -Provide the contract with a high level of accurate and timely administrative support including purchase order raising and goods receipting, monthly billing reconciliation for variable works and CAFM related updates. -Maintain regular high level contact with customers to ensure continued satisfaction, identifying potential problems early, giving the necessary management direction and support to put them back on track. -Ensure all aspects of performance targets are met and all works are carried out effectively, efficiently and in a safe manner. -Assist with operational duties in peak times or where a shortage of staff is likely to cause service disruption Build excellent relationships with clients, developing effective account management strategies and encouraging strong relationships between operational teams and client representatives. -Monitor, record and investigate accidents and near misses.

Requirements

• communication
• employee engagement
• service delivery
• authority
• travel
• leadership

What You Bring

-Communicate clearly and positively with staff at all levels to create a focus on employee engagement, business goals and develop a positive environment. -Level of authority and responsibility for the service delivery on site of residence, with travel to other sites within the portfolio/company if required.

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Benefits

-Training & development opportunity. -Cycle 2 Work scheme. -33 days holiday per year inc Bank Holidays, -Salary - £38k to £41k -Employee Assistance Programme. -Recognition and Reward scheme. -Life Insurance 1 X annual salary -Company events.

About Anabas

-Founded with a vision to provide exceptional facilities management services. -Specializes in integrated facilities management across multiple sectors, ensuring client satisfaction. -Experience spans over decades, with expertise in both public and private sector projects. -Known for providing efficient solutions for large-scale projects in diverse industries. -Works with a wide range of sectors including residential, commercial, and industrial buildings. -Has a proven track record of supporting the infrastructure and utilities sector with specialized services. -Emphasizes delivering projects on time and within budget, maintaining high standards of service.

Sector Specialisms