Building & Community Coordinator

Overview

Coordinate building compliance, health & safety, and community activities for residents.

Key Responsibilities

• contractor management
• health & safety
• event coordination
• move‑in support
• customer service
• community building

Tasks

You'll be our ‘person on the ground'. The one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what's happening. Building a strong community for our homeowners and tenants is an integral part of what we offer so you'll be involved in organising social events and a strong local knowledge will be an advantage. -Facilitation of external contractors -Working alongside our internal teams including Sales, Development and Completions -Ensuring that the Health & Safety requirements of each development are met -Organise events and activities for our customers, creating a wonderful community -Help with the move in process with our customers to ensure they have a great start within our developments -Build lasting relationships with our homeowners and their families -Dealing with any emergencies quickly and calmly -Refer a friend scheme and access to internal opportunities -General customer service and being the first point of contact for our owners and tenants

Requirements

• customer service
• proactive
• safety
• google workspace
• it skills
• dbs check

What You Bring

As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply. As our site based Building & Community Coordinator your focus will be on ensuring that we are fully compliant with everything relating to the health & safety of our development so we are looking for someone who has buildings / property or facilities experience, as well as great face to face customer service skills with the ability to build strong relationships with our residents. Please note this position is subject to an enhanced DBS check. If you have the skills and experience we are looking for we'd love to hear from you! We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You'll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential. -In-person customer service experience -Proactive approach and can-do attitude -Ability to use initiative -Excellent communication skills -Professional and highly organised -Experience of facilities/property ideally with a knowledge of health & safety is essential -Strong IT skills - knowledge of Google Workspace is advantage -Regular building related checks which could include fire alarm testing, water flushing and emergency light testing

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Benefits

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. You'll be based at our Paignton development, a beautiful selection of apartments, residents lounge, guest suite and landscaped gardens built on the site of the town‘s old library. This stylish community enjoys calming views over the landscaped gardens and Victoria Park beyond and is a great place to work. We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes{{:}} -Employee Assistance Programme -There may be occasions that we need you to be flexible on your working days, due to the needs of the business. -Company Discounts Portal -Package £13,250 per annum (Full time equivalent of £26,500 per annum) + enhanced benefits & rewards -Enhanced annual leave & holiday buying scheme -Contributory pension scheme with additional employer contribution, -Discounted Gym Membership -Two paid volunteering days per annum -Health Cash Plan & Virtual GP -Life Assurance -Basis Permanent -This is a part time role working the following; Monday & Tuesdays 09{{:}}00 - 15{{:}}30 & Wednesdays 09{{:}}00 - 15{{:}}00, with a 30 minute unpaid lunch break

About Pegasus Homes

-Creating spacious, design-led later-living communities where wellness, independence, and communal connections are integral. -Delivering residential later-living and bespoke retirement developments in desirable English locations. -Shifting focus to full build-to-rent options for the 60+ market, offering flexible, maintenance-free living.

Sector Specialisms

Interview Process

-telephone screening -in‑person interview stage -possible short online assessment

Security Clearance

-position is subject to an enhanced dbs check