WARRANTY ANALYST

Overview

Prepare warranty claims, coordinate with service, analyze data to maximize recoveries.

Key Responsibilities

• customer experience

Tasks

-Promote a positive customer experience.

Requirements

• mechanical aptitude
• time management
• problem solving
• microsoft office
• customer service
• communication

What You Bring

-High mechanical aptitude with the ability to understand technical information. -Excellent time management skills with a proven ability to meet deadlines. -Strong analytical and problem-solving skills. -Proficient with Microsoft Office Suite or related software. -Excellent interpersonal and customer service skills. -Excellent organizational skills and attention to detail. -Excellent verbal and written communication skills.

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Benefits

-Life and disability insurance. -Paid time off. -401(k), $0.75 to $1.25 match up to 6%. -Employee referral bonus program. -Tuition reimbursement. -Discounts: cellular phone service, computers, tooling, cars and trucks. -Health, dental and vision insurance.

About Carter Machinery

-A leading dealer for Caterpillar machinery, offering sales, rental, service, and parts. -Known for strong customer support in various major infrastructure projects. -Services extend across energy, utilities, transportation, and industrial operations. -Operates from multiple locations across the U.S., providing a robust network of service and support. -State-of-the-art technology integration with an extensive machinery fleet. -Played a key role in several high-profile projects, demonstrating expertise in heavy civil and infrastructure development.

Sector Specialisms