Technical Account Manager

Description

This position will be covering the commercial and institutional markets in the Ottawa region (covering approximatively Kingston to Ottawa).

The selected candidate will be responsible for developing business within the assigned territory. To succeed in this role, you must build credibility, establish trust-based relationships, and gain a deep understanding of end-users’ systems and objectives in order to identify valuable opportunities. This is a challenging and competitive industry, and the successful candidate needs to be determined and smart about their approach, picking the best opportunities to pursue, balancing their time between end users, contractors, and engineering consultants while navigating internal resources and maintaining an expert level of knowledge on an extensive list of technical products. The challenge and the potential of this role go hand in hand.

• Identify and develop new customers through networking, industry events (trade shows, seminars, associations), and product demonstrations.
• Develop sales and ensure growth within the assigned territory while meeting company objectives.
• Maintain a clear business plan including: annual forecasts and account targets, key account follow-up (volume, potential, development plans), commercial initiatives and call plans.
• Provide management with strategic insights on competition, market trends, and territory evolution.
• Advise and train end-users, contractors, and engineering consultants in selecting the best solutions.
• Lead formal and informal training sessions on system selection, application, and optimization.
• Manage tenders and engineered projects, document all information, and transfer details to the delivery team.
• Build and maintain a strong network of users, consulting engineers, and contractors, clearly identifying decision-makers and influencers.
• Collaborate with manufacturing partners and internal divisions to maximize technical expertise and participate in joint sales calls.
• Work in synergy with other territory managers to develop multi-site accounts.
• Manage the sales funnel effectively by balancing key accounts, active projects, and new business development.
• Actively participate in internal sales meetings and share relevant updates (quotes, orders, results).
• Act as a Preston Phipps product expert: understand product applications and demonstrate their added value to clients.
• Use the CRM to ensure rigorous tracking of contacts, pipeline, opportunities, and forecasts.
• Prioritize in-person client meetings.

Requirements

Are you a talented, entrepreneurial, and technical salesperson motivated to help customers optimize the performance of their systems with industry leading products and services? Are you looking for a challenging new position where you can be very successful, have development opportunities, manage a territory with growth potential and work with a great support team? If yes, you may be the next great team member to join the Preston Phipps team.

• Driver’s licence and clean driving record.
• Strong technical acumen and problem-solving capacity.
• Bachelor’s degree in mechanical engineering is preferred. Applicants with Engineering Technologist, equivalent industry experience, and technical sales experience are encouraged to apply.
• Disciplined, driven, professional and with a positive work ethic.
• Excellent communication, follow up, organizational and project tracking skills.
• Experience in HVAC, hydronics, industrial, laboratory or controls are favorable.
• 3 to 5 years' experience in a similar position or field is preferred.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance