Manager - Business Applications Operations

Overview

Oversee and optimize Vista cinema applications, ensuring performance and stakeholder alignment.

Key Responsibilities

• system config
• system maintenance
• security monitoring
• system integration
• data synchronization
• user training

Tasks

-Oversee system configurations, pricing structures, promotions, and business rules setup within Vista modules to support both operational and marketing requirements. -Serve as the primary point of contact with Vista Entertainment and internal stakeholders, overseeing escalations, support tickets, and enhancement requests in line with business priorities. -Manage and maintain the Vista Cinema systems, including POS, TMS, Head Office, Kiosk, and related modules, ensuring optimal performance, data integrity, and high system availability across all cinema locations. -Conduct user training sessions, prepare manuals, and provide ongoing operational support to cinema, ticketing, and head office users to enhance efficiency and system utilization. -Implement monitoring and control measures, ensuring compliance with IT security standards, data protection policies, and internal audit requirements across all Vista systems and connected environments -Lead the planning and execution of new Vista rollouts, upgrades, and integrations with third-party systems (e.g., payment gateways, loyalty programs, ERP) with minimal disruption to operations. -Ensure accurate synchronization and reporting between Vista and other business systems, maintaining data consistency and actionable insights across platforms.

Requirements

• bachelor's
• alm
• 5+ years
• itil

What You Bring

-Bachelor's degree in Information Technology, or a related field -Strong understanding of application lifecycle management, UAT, system upgrades, and vendor coordination. -5+ years of experience managing business applications -ITIL certification (or equivalent ITSM framework) is a strong advantage

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About Qiddiya | القدية

-Rising southwest of Riyadh, it is backed by Saudi Arabia’s Public Investment Fund. -Built to blend 'play' into everyday life, creating immersive, lifelong experiences. -Development is unfolding in phases, with Phase 1 including various projects and attractions such as Six Flags, Aquarabia, and a world-class motorsports circuit. -Beyond thrill parks, it is establishing vibrant sports, arts, and cultural districts, plus residential and community infrastructure. -Key sector expertise spans entertainment, tourism, infrastructure, sports, and cultural development. -By 2030, it is projected to host millions of visitors annually and offer hundreds of thousands of jobs. -Notable features include the Middle East’s largest Six Flags park, a Formula 1-grade racetrack, and the world’s only Dragon Ball theme park.

Sector Specialisms