Portfolio Manager

Overview

Oversee property and team management in a market to boost occupancy and resident experience.

Key Responsibilities

• compliance
• team oversight
• account receivable
• mystery shopping
• operations management
• market analysis

Tasks

-Ensure team follows all terms of Fair Housing, the Fair Credit Reporting Act, the American with Disabilities Act, and any other pertinent laws -Daily oversight of all team members (1-5 direct/indirect people) -Maintain accurate account receivable activities, including (but not limited to) posting charges and payments, maintaining resident ledgers and collection efforts -Assist with in-field duties as necessary; this may include (but not be limited to) home showing and move-in/out activities as well as HOA and municipality networking -Conduct mystery shopper activities on product and processes to ensure prospective applicants can easily find, apply, become approved and complete a move in with maximum satisfaction -Manage daily operations to ensure all goals are met for the company, resident and investors -Partner with training team to ensure that all laws, processes and procedures are followed -Maximize revenue, minimize expenses, maximize resident experience and achieve financial goal for homes in the assigned market -Handle escalated resident issues/concerns, including maintenance issues, to ensure resident satisfaction -Serve as the subject matter expert for an assigned market and be a resource for all team members -Maintain ongoing, in-depth knowledge of assigned market, market rents, and demographics to strategically evaluate and make recommendations for future leasing activity in partnership with the Director of Leasing

Requirements

• real estate
• bachelor's
• microsoft office
• leadership
• property management
• landlord law

What You Bring

-Must have a demonstrated mastery of sales, marketing, financial and management skills. -Must have excellent verbal and written communication skills. -Active real estate license in the state of placement is preferred. -Thorough understanding of Landlord/Tenant laws in multiple states -Must have excellent leadership and motivational skills. -Must be professional energetic and positive. -Must possess a valid driver's license. -Must have the ability to hire, train and motivate a highly effective team. -Aptitude for managing multiple daily tasks and longer-term strategic projects; capable of prioritizing and meeting timelines set by management. -Must be a team player, reliable and organized. -Bachelor’s degree in Business Management or similar field required. -Proficient with technology utilizing Microsoft office suite including Microsoft Excel, Word, and the Google Suite -Must have a proven track record of success for maximizing occupancy and reducing delinquency. -Minimum of 3 years of experience as a Property Manager with at least 2 years of remote field and people management experience.

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Benefits

-Achieve the highest level of annual renewals and rent escalation as possible

About Resicap

-They began as a leader in real estate asset management, offering a full spectrum of property services. -They operate across multiple sectors, with expertise in residential, commercial, and industrial properties. -They have a strong history of delivering high-quality property management and renovation services. -With years of experience, they handle everything from large-scale redevelopment projects to smaller property maintenance. -They manage projects for both private and public sector clients, with a focus on efficiency and value creation. -Their portfolio includes a wide range of properties, from multifamily units to commercial buildings and industrial facilities. -Their projects are known for their innovation, often utilizing cutting-edge technology to improve efficiency and sustainability.

Sector Specialisms