Regional Sales Program Manager

Overview

Lead regional execution of plumber referral program, driving sales, ops, and KPI goals

Key Responsibilities

• workflow standardization
• data integrity
• referral tracking
• commission compliance
• scorecard monitoring
• marketing collateral

Tasks

-Build culture by design: celebrate wins (referrals, inspections, jobs secured) through weekly scoreboards, team huddles, and incentive programs (SPIFFs, contests, etc.). -Work with Finance/Controllers to ensure accurate sales rep commission payments tied to proper data entry. -Lead regional execution of the Plumber Partner Program (P3), ensuring brand-level adoption and alignment with corporate strategy. -Serve as the face of P3 regionally, inspiring trust and alignment with plumbers, homeowners, and internal teams. -Reinforce PPP messaging with plumbers, leveraging the 1-2-3 value steps: Call us from the property → We secure the job → You get paid. -Partner with Ops on execution of Mitigation Ops Scorecards and P3 Ops Scorecards to monitor program health. -Drive standardization of workflows in Dash (CoreLogic) and Luxor CRM, ensuring data integrity and consistent revenue recognition. -Provide proactive recommendations on strategic levers to improve referrals and Ops KPIs. -Ensure sales reps consistently move toward achieving 60 referrals per month. -Ensure deployment and proper use of PPP Marketing Collateral (Plumber Boxes, banners, table runners, stickers, swag). -Partner with Marketing (HQ and Brand level) to manage brand-specific assets and Wave launches. -Partner with Brand Leaders, RVPs, and Operations to ensure compliance with program milestones (Date Received, Date Contacted, Inspection Scheduled, Work Authorization, etc.). -Assist with recruiting, onboarding, and developing PPP Sales Reps / Plumber Managers within assigned brands. -Data compliance in Dash & Luxor tied to commissions. -Collaborate with Brand Operations Leaders and Office Managers to ensure invoicing SOPs, file compliance, and Free Dry-Outs are properly tracked. -Promote a celebratory, high-energy culture through 1 on 1s, team chats, scoreboard celebrations, and brand engagement. -Track and report referral growth, month-over-month performance, and ROI metrics (Revenue, EBITDA, Mit Gross Margins). -Provide insight and feedback to VP of Sales & Business Development and CRO on growth opportunities, referral drivers, and Ops execution levers. -Play a lead role in training seminars (Sales & Ops), panels, and ongoing program education. -Support coordination between Sales & Ops during homeowner handoffs at milestones, strengthening the customer experience and plumber trust. -Provide ongoing training, ride-alongs, and coaching, reinforcing value-based selling, WIIFM, active listening, and objection handling.

Requirements

• crm
• excel
• sales leadership
• data-driven
• kpi
• communication

What You Bring

-Proficiency with CRM systems (Luxor), workflow platforms (Dash/CoreLogic), and Microsoft Office/Excel. -Proven success in field sales management, referral partnerships, or program deployment. -Strong operational acumen with ability to partner across Sales, Ops, and Finance to deliver measurable results. -Strong communicator with experience influencing executive, regional, and field levels. -Quality of insight and recommendations provided to VP of Sales & Business Development and CRO. -High-energy, motivational leadership style aligned with P3’s culture by design principles. -Strength of partnership with Operations in supporting KPI achievement and workflow standardization. -5–10 years of Sales Leadership experience, ideally in restoration, home services, or related B2B/B2C industries. -Regional adoption of P3 workflows and best practices. -Own delivery of regional referral goals and sales rep performance. -Data-driven leader: able to manage KPIs, dashboards, and scorecards to drive accountability.

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Benefits

-Career growth within a rapidly scaling national initiative. -Competitive base salary + performance bonus structure tied to regional P3 KPIs. -Full benefits package (health, dental, vision, 401k). -Referral growth across assigned brands (moving reps to 60 referrals per month).

About American Restoration

-It tackles diverse damage scenarios—water, fire, smoke, mold, environmental hazards—plus full reconstruction and contents recovery. -Serving both homes and commercial properties. -By preserving each brand’s local identity while centralizing support, it offers both hometown service and scalable capability. -Rapidly expanding, it recently secured its first national account and opened new locations.

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