Community Manager

Overview

Manage daily operations, staff, leasing, finances, and maintenance of a residential community.

Key Responsibilities

• staff scheduling
• contractor supervision
• property inspection
• lease marketing
• budget management
• resident relations

Tasks

-Establish schedules and assign staff for office work as well as routine and emergency work. Approve and schedule paid and unpaid time off requests from staff. -Supervise any outside contractors working on the property. Perform physical needs assessment, negotiate contracts with vendors, and ensure work is completed by the agreed upon deadline. -Continually inspect property recording deficiencies, making improvements and taking any required actions according to Company guidelines. -Participate in and direct office and maintenance staff regarding all move in/out and agency inspections and inspection processes. -Primarily an office environment, but will need the ability to meet residents in their units, show units to potential residents, walk around to inspect the property, often in a multi-story facility including climbing stairs. May work around cleaning solvents, paint fumes and landscaping chemicals. -Responsible for hiring (for open positions approved by the Regional Property Manager), training, completing and conducting performance evaluations for all staff at the property, recommending salary increases, and when required counseling, disciplining and terminating employees under his/her direct control in accordance with company policy. -Comply with all Company Accounting and Operations directives, policies and procedures. -Creates, designs and executes marketing campaigns for leasing of rental units, including promotion, tours of property and rental units. Prepares, processes, modifies and signs lease agreements and related forms. Maintains knowledge of competition and market conditions effecting leasing and operations and makes adjustments to the business and marketing models to ensure the Company remains competitive and in compliance with applicable federal and state laws. -Ensures all residents living in community meet compliance and eligibility requirements as established by the appropriate local, state and/or federal agencies. Address any non-compliant issues swiftly and appropriately. -Evening and weekend work may be required as well as on-call response to emergency or maintenance situations. -Train staff in safe operating procedures, and accurately report all accidents and emergency situations to appropriate personnel. -Assist in preparation and implementation the annual budget and maintain accurate financial records for the property, including payroll records, daily bank deposits and control of the cash accounts at the property. Maintain vacancy information reports as required by corporate, investors and monitoring agencies. -Responsible for the management, direction, training and safety of all employees assigned to the property or properties under his/her control. Must have ability to assess critical or emergency situations, make calm and sound business judgments’ and respond to situations when management support is not immediately available. -Meet and work with residents, resident organizations and resident services providers to address issues, make improvements, and maintain positive relations.

Requirements

• driver’s license
• resident manager
• multi‑family leasing
• accounting
• high school
• 2+ years

What You Bring

-Obtain all certifications or licenses that are required by the company, state or agencies within first year of employment. Remain current on and compliant with all laws and policies effecting the leasing of the property and all required certifications. -Two or more years of college preferred. -High School Diploma or equivalent required.

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Benefits

-Grow with our organization through various professional development opportunities.

About The Michaels Organization

-Grows into the largest privately‑held affordable housing owner in the U.S. -Full‑service capabilities in development, construction, property & asset management, finance and tax‑credit syndication. -Builds multifamily housing from deeply subsidized public homes to high‑end market units. - leadership continues under long‑tenured professionals with decades of experience. -Notably executes tax‑credit syndications and mortgage financing in‑house through affiliated entities. -Unusual fact: founder Levitt is a world‑class angler and matched private donations two‑for‑one to the company’s educational foundation.

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