Construction Materials Dispatch Resource Representative

Terracon

The Role

Overview

Dispatch staff and equipment to project sites, manage service requests, and ensure safety

Key Responsibilities

  • materials dashboard
  • cmelms
  • dispatch coordination
  • resource scheduling
  • safety planning
  • quality assurance

Tasks

-Use materials dashboard, CMELMS and other tools to effectively distribute employees and balance workload. -Relay information and instruction to employees, their managers, and other project stakeholders (client, contractors, etc.) as appropriate. -Answer and manage incoming communications (calls, emails, texts) and dispatch equipment and/or employees with appropriate skills or certifications to precise locations at necessary times. -Develop negotiation strategies to manage resource conflicts among employees, clients and office/regional leadership team. -Follow safety rules and practices and other safety requirements for all projects. Performs pre-task planning prior to executing work. Report any safety issues or concerns to management. -Dispatch in an incident and injury free manner consistent with Terracon’s guidelines to keep the care and concern of employees a priority. -As the hub for the department, maintain communication with field units to coordinate and prioritize schedules. -Communicate effectively with customers, employees, and leaders. -Be responsible for maintaining quality standards on all projects.

Requirements

  • 1yr experience
  • high school
  • driver’s license
  • basic tech
  • safety course
  • multilingual

What You Bring

-Multi-lingual preferred in some markets -Minimum 1 year of relevant experience or the equivalent in training and related experience. -Learn to prioritize projects and manage logistics according to urgency and importance, utilizing negotiation skills when conflicts arise. -Valid driver’s license with acceptable violation history. -Interpersonal interaction skills -Ability to use basic technology (mobile apps, email, scheduling software, etc.) -High school diploma or equivalent. -Time management skills -IIF Safety Leadership Terracon course obtained within 6 months in role.

The Company

About Terracon

-The company’s expertise spans a wide range of sectors, including industrial, infrastructure, energy, and residential, to name a few. -Engineers and scientists work on diverse projects from designing foundations for skyscrapers to providing environmental assessments for infrastructure developments. -They are involved in large-scale projects across the United States, helping to shape cities, improve infrastructure, and protect the environment. -Known for their innovation and commitment, leveraging cutting-edge technologies and deep technical expertise to solve complex challenges in construction and environmental sectors. -The firm’s multidisciplinary approach allows them to offer solutions that integrate geotechnical, environmental, and construction disciplines in a seamless manner.

Sector Specialisms

Environmental

Facilities

Geotechnical

Materials

Industrial

Federal

Technology

Building Enclosure Consulting

Mechanical, Electrical, and Plumbing

Facility Assessment Services