AREA PORTFOLIO MANAGER - (DTLA)

Ghp Management

The Role

Overview

Lead a 700+ unit community, drive financial performance, resident experience, and team.

Key Responsibilities

  • budget prep
  • month-end close
  • compliance walks
  • rental monitoring
  • marketing management
  • lease approval

Tasks

-Participates in the preparation of annual operating and capital expense budgets for approval. -Maintains fiscal oversight and is responsible for YOY revenue growth, income maximization and expense control for the Community. -Participates in the development of budget reporting and projected annual variances from budget. -Empowers employees to solve problems and achieve goals through immediate resolution by training the team on how to prevent the challenges in the future. -Conducts daily walks to ensure compliance in all facets of the Community performance to ensure that the property consistently meets GHP standards, including curb appeal, cleanliness, asset preservation, state of repair, safety and security standards. -Works closely with the Accounting team on month-end activities to ensure financials are accurate and accounting activities have been completed by the Community. -Promotes regular communication and transparency within the Community through daily huddles, regular team and one-on-one meetings. -Manages compliance with OSHA standards on a daily basis. -Manages compliance with Fair Housing laws and regulations through regular team communication and training. -Creates and maintains a safe, respectful, and productive environment for all team members at the community. -Collaborates with Corporate Collections team on collection efforts. -Monitors and drives rental activity including traffic, move-ins, move-outs, closing ratios and notices to ensure financial performance requirements for assigned Community are being met. -Oversees the day-to-day financial, sales, marketing, maintenance and operations of the Community. -Conducts weekly/monthly property walks with Regional Managers and Regional Maintenance Managers to ensure Community compliance with the GHP standards. -Manages all Marketing activities within budgetary guidelines to maintain and exceed occupancy requirements. -Acts as final approval for resident Lease Agreement and escalates the case to the Corporate team if necessary. -Provides leadership for the Community by setting a Service Excellence standard and inspiring the teams to achieve it. -Constantly positions self to bend, stoop, reach, lift -Proactively monitors Community performance and creates action plans to address opportunities and demonstrate positive trend. -Regularly conducts market analysis and develops leasing and pricing strategy accordingly.

Requirements

  • associates degree
  • arm cpm
  • yardi
  • pop card
  • fair housing
  • budget development

What You Bring

-Associates Degree in Business Administration and/or ARM or CPM certification required. Bachelors’ Degree or higher preferred. -Demonstrates understanding and knowledge of the competitive property markets and ensures Leasing Team is up to date on opportunities and areas of focus. -4+ years managing a resident apartment community of 700-900+ units or more experience as a Community Manager and/or Property Manager or a combination of 5+ years’ experience managing and leading within a 700-1100 units community with 2-3-year experience as Leasing Manager or similar sales and marketing role within Property Management and 3 or more years as Community Manager in a community of 700+ units. -5+ years’ experience using industry software such as Pop Card, Yardi or equivalent Property Management software, Resident Screening Software and intermediate level user of business applications such as MS Office (Word, Excel, Powerpoint) -Strong working knowledge Fair Housing requirements -Constantly works in outdoor weather conditions -3+ years experience with financial budget development for the community -Frequently move/traverse, ascend/descend stairs in/around apartment homes and community -2-3 years experience managing a team of 22-50 team members. -Regular and physical attendance is required. -Occasionally lift/move/carry up to 25lbs with/without assistance

Benefits

-Pet Insurance -Life & AD&D Insurance -401(k) plan with employer match -Robust Paid Time off benefits: Vacation, Sick Days, Holidays and Personal Days. -Lucrative referral bonus program -100% Employee coverage options for Medical, Dental, Vision. -Employee Assistance program -Employee Exclusive Discounts -Dependent Care and Medical Flexible Spending Accounts -Tuition Assistance

The Company

About Ghp Management

-Led by visionary Geoff Palmer, the parent company pioneered luxury apartments downtown—think The Medici in 2000. -Typical projects include upscale multifamily developments, luxury urban dwellings, and large community portfolios. -Specializing in residential property operations, multifamily management, luxury apartment stewardship, and operational excellence. -Stands out for translating developmental vision into day-to-day living—creating ‘WOW’ moments for residents through strong local roots.

Sector Specialisms