Real Estate Inside Sales Advisor - Florida

Overview

Handle inbound customer inquiries, explain Redfin services, and match prospects with agents.

Key Responsibilities

• customer calls
• queue management
• lead matching
• product expertise
• consultation booking
• solution guidance

Tasks

-You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution -You will work from a customer queue, handling live phone calls and inquiries created from the website and app -Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation -Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps

Requirements

• license
• crm
• microsoft office
• inside sales
• communication
• multitasking

What You Bring

-Clear and concise verbal and written communication -Real estate transaction experience preferred -Strong multitasking skills -Microsoft Office or Google Suite experience a plus -Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience -Experience using a Customer Relationship Management (CRM) system is preferred -Active real estate license required. Find out how to get one here: www.redfin.com/guides/how-to-become-a-real-estate-agent

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Benefits

-Growth opportunities to move into other positions at Redfin (including management-level roles, if qualified). -Competitive hourly wage with uncapped bonus potential based on the number of new customers you create -Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses -Comprehensive in-person and virtual training -401(k) and Employee Stock Purchase Plan -REALTOR association, MLS dues, and state license fees reimbursed -Three weeks of paid vacation, plus paid parental leave, sick leave & flex days -Sunday-Monday, Wednesday- Friday: 10:00 a.m. - 7:00 p.m.

About Redfin

-The company blends technology with traditional real estate services, offering a seamless home-buying experience. -The company's services include buying, selling, renting, and mortgage solutions, making it a one-stop platform. -Known for its innovative approach, the company introduced features like 3D home tours and online booking of home showings. -The company operates in a highly competitive market, differentiating itself through technology-driven insights and data.

Sector Specialisms