Business Solutions Analyst - Shared Services

Overview

Act as business analyst linking Shared Services with IT to improve processes and tech.

Key Responsibilities

• change management
• workshop facilitation
• process mapping
• scrum collaboration
• business case
• metrics analysis

Tasks

-Support change management and adoption efforts when new solutions or processes are rolled out. -Facilitate workshops and feedback sessions to align business and IT around improvement goals. -Support the evaluation and prioritization of technology initiatives, weighing value, risk, and alignment with strategy. -Document current and future-state business processes using approachable techniques (e.g., process maps, swimlane diagrams, workflows). -Collaborate with cross-functional teams to design and deliver practical solutions. -Help build business cases by connecting improvement opportunities to KPIs such as productivity, working capital, and margin improvement. -Collaborate effectively on IT scrum teams or cross-functional initiatives to deliver solutions. -Apply big-picture thinking while also diving into detail to uncover process gaps and opportunities. -Provide insight to management on opportunities to leverage technology and improve productivity. -Translate business needs into clear requirements that IT and vendors can act on. -Partner with business stakeholders to identify and analyze challenges, pain points, and improvement opportunities. -Collect and interpret process metrics to support data-driven decision-making.

Requirements

• visio
• jira
• lean
• six sigma
• bachelor's
• 3‑7 years

What You Bring

-Exhibit strong communication and influencing skills, with the ability to build trusted relationships across all levels of the organization. -The ability to work across multiple business units, acting as a consultant, facilitator, and problem-solver. -Bachelor’s degree in Business Administration, Information Systems, Operations Management, or related field; or equivalent relevant experience. -Strong problem-solving, facilitation, and collaboration skills. -Demonstrate strong skills in facilitating workshops, conducting interviews, and capturing/documenting requirements. -Experience with documentation and collaboration tools (Visio, Lucidchart, Confluence, Jira, or similar). -Familiarity with Lean, Six Sigma, or other process improvement techniques (certification not required). -Excellent communication skills, both written and verbal, with the ability to simplify complex information. -3–7 years of experience in business analysis, consulting, or process improvement roles. -Have proven experience in business analysis or consulting, with a track record of identifying opportunities and delivering process or technology improvements.

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Benefits

-401k with company match and profit-sharing -Tuition reimbursement -The opportunity to play a high-impact, visible role in shaping how Waldinger uses process and technology to improve operations. -Paid holidays -Term, AD&D and Dependent Life insurances -Health, dental and vision insurance -Continuing education and advancement opportunities -Wellness reimbursement program -Growth potential with a stable company -Prepaid Legal -Paid vacation

About The Waldinger Corporation

-Provides expert solutions for both new construction and renovation projects. -Core expertise spans industrial, commercial, residential, and energy sectors. -Known for dedication to safety and quality, handling large, complex projects. -Notable projects include major infrastructure developments and critical facilities for utility and energy sectors. -Offers tailored solutions to diverse industries such as water resources, transportation, and government. -Maintains a forward-thinking approach, embracing latest technologies for efficiency and sustainability.

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