Part time Call Centre Advisor

Anglian Home Improvements

The Role

Overview

Phone/online advisor converting conversations into sales leads

Key Responsibilities

  • customer consultation
  • appointment setting
  • prospect calling
  • target achievement
  • product knowledge

Tasks

-Listen to what our customers want and walk them through our product ranges -Securing an appointment for our sales team to meet our customer and complete the sale -Calling prospective customers at their request or speaking with them on-line -Meeting set targets through your product knowledge and excellent customer service

Requirements

  • it skills
  • telesales
  • retail
  • verbal communication
  • teamwork

What You Bring

-Basic IT skills -Skills in telesales, retail, estate agency or customer service desirable -Great verbal communication skills -Ability to work in a team and follow direction

Benefits

-Discounted staff purchase scheme -Well-being benefits such as your birthday off annually, discounted gym memberships, cycle to work scheme and on-line fitness classes -Frequent internal Call Centre incentives and rewards -Competitive salary and performance related bonus -A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies -31 days holiday, increasing to 33 days after 2 year's service (pro rata) -Paid time off annually to volunteer

The Company

About Anglian Home Improvements

-Delivering high-quality products, including windows, doors, conservatories, and garage doors. -Specializing in energy-efficient home solutions to help reduce carbon footprints. -Providing professional installation services nationwide for both homeowners and businesses. -Known for innovation in advanced, energy-efficient windows and home improvement products. -Committed to quality, reliability, and outstanding customer service.

Sector Specialisms

Residential

Buildings