Afternoon Receptionist

Overview

Afternoon receptionist handling front‑of‑house duties, client queries and admin tasks.

Key Responsibilities

• visitor management
• po processing
• document scanning
• av support
• ticket management
• supply ordering

Tasks

-Welcoming staff and visitors to the site, issuing of badges and passes where needed. -Answering phone and emails professionally -Arranging couriers and taxi’s for the client and visitors. -Raising client purchase orders and goods receipting upon request. -Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training. -Maintain a customer delight mindset. -Report all hazards, accidents, occupational illnesses and emergencies. -Assist sub-contractors sign in procedures, and ensure they conform to site requirements and CBRE procedures. -Assist with scanning paperwork to logbooks. -Ordering stationery and supplies via online system. -Follow required emergency procedures as documented and to respond accordingly during emergency situations. -Assist visitors and clients in using meeting room AV systems. -Booking meeting rooms, ordering hospitality, answering the phone and email enquiries. -Host community event set up and support including decorating reception when required. -Creating Powerpoint slide decks for meetings; uploading PDFs to digital signage. -Scanning mail and forwarding to relevant parties. -Respond to client requests by raising the reactive tickets via electronic Engineering Service Requests in line with SLA’s/KPI’s.

Requirements

• gcse english
• ms office
• outlook
• powerpoint
• customer service
• self‑motivated

What You Bring

-Minimum 5 at GCSE English Language. -Customer service orientated -IT skills including MS Office -Organised, self motivated, welcoming personality. -Excellent Microsoft office skills to assist with administration tasks, -Ability to work on own initiative as well as part of an integrated site team. -This is a 5 days in the office afternoon receptionist role, working 1.15-5.15pm Mon-Fri -Excellent written and verbal communication skills -Microsoft Office computer and admin skills -Advanced Outlook and Powerpoint skills -Computer literate in all MS office applications -Excellent communication skills – verbal, written and computer literate. -To be self-motivated and proactively seek out work. -Experience in customer service role -Professional presentation -Be a professional, well-presented corporate receptionist (corporate uniform clothing provided from a catalogue). -Ability to prioritise workload to effectively -Ability to cover morning reception in staff absence for annual leave and illness. -Actively demonstrate strong Host values, with a customer delight mindset during all tasks. -Willingness to assist FM team as needed. -Excellent spoken and written English

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About Cbre

-Specializes in property leasing, investment management, and advisory services across global markets. -Serves a diverse client base ranging from major corporations and institutions to small businesses and individual investors. -Handles a wide array of projects, including office buildings, mixed-use developments, retail centers, and industrial parks. -Known for its innovative use of technology and data to drive real estate decisions. -Operates across various sectors, with significant expertise in healthcare, retail, and logistics. -Involved in landmark deals, such as multi-billion dollar real estate transactions and major urban redevelopment projects.

Sector Specialisms