Repair Parts Manager

Overview

Manage repair parts setup, pricing, stocking, distribution, and cross‑functional collaboration.

Key Responsibilities

• catalog management
• component phase-out
• pricing strategy
• part setup
• stock management
• sales support

Tasks

-Website & Catalog Management: Maintain accurate and up-to-date RP information on digital platforms and in printed catalogs. -Cross-Functional Collaboration: Work closely with the Contact Center, Knowledge Management, Training, and QA teams to ensure accurate documentation, training materials, and customer support processes. -Coordinate the procedure for identifying and phasing out outdated components, collaborating with Product, Supply Chain, and Customer Solutions teams. -Pricing Strategy: Develop and maintain competitive and consistent pricing for all RPs, in collaboration with Finance and Sales. -Repair Part Setup: Manage the creation and configuration of new RP SKUs, ensuring accurate data entry and alignment with product lifecycle strategies. -Stocking & Distribution: Ensure efficient stocking levels and distribution strategies to support timely fulfillment across all sales channels. -Sales Support: Provide RP expertise and support for both business-to-business and direct-to-consumer sales initiatives, including promotions, product launches, and customer inquiries.

Requirements

• erp
• pim
• e-commerce
• bachelor's
• analytical
• customer focus

What You Bring

-Specific Experience: Proven track record of supporting technical products or repair parts. -Bachelor’s degree in Business Administration, Supply Chain Management, or a related field OR 4+ years of experience in product management, inventory control, or a similar position. -Technical Skills: Proficiency in ERP, PIM, and e-commerce platforms. -Customer Focus: Understanding of customer needs in both B2B and D2C environments. -Travel up to 20% -Analytical Skills: Strong ability to analyze information effectively, interpret data, and make informed decisions. -Industry Knowledge: Experience managing complex product catalogs and coordinating cross-functional initiatives.

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Benefits

-Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company. -Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. -Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

About Delta Faucet Company

-The company is renowned for its high-quality faucets, showerheads, and kitchen products. -Products are designed with both functionality and design excellence in mind. -Introduced groundbreaking technologies like Touch2O and H2Okinetic. -Committed to providing sustainable water solutions and improving daily living experiences. -Extensive product range serves both residential and commercial markets. -Reputation for durability, style, and performance in water management products.

Sector Specialisms