Leasing Specialist

Description

• Assist in planning of resident functions
• Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
• Run errands to support the property as necessary
• Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support
• Maintain closing ratios in line with NRP policies and procedures
• Collect and accurately process and report receipt of application fees, security deposits, rents and other fees
• May occasionally be required to assist at other properties
• Keep files, desk, and leasing area organized
• Assist with the monitoring and directing of service operations to ensure service requests are completed within 24 hours and curb appeal standard are met
• Maintain availability for resident functions, community affiliated events and weekends
• Perform telephone market surveys and physical shops of competitors
• Recommend programs and strategies to increase qualified traffic and closing ratios
• Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance
• Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins
• Recommend strategies and programs for on-site marketing activity
• Adhere to all NRP prospect and resident follow up procedures including, but not limited to, sales, service, request and random follow up
• Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention
• Walk the property for curb appeal and overall property appearance
• Inspect apartments with the new residents at move in and complete all the necessary paperwork
• Support Community Assistant with tracking renewals, lease expirations, and notices to vacate
• Maintain passing e-shop, phone shop, and physical shop scores
• Accurately process and report receipt of application fees, security deposits, rents and other fees
• Inspect market ready units and models each morning, ensure models/mini-models are stacked with refreshments, lights on and show ready
• Provide excellent customer service and display courteous and professional attitude toward all customers

Requirements

Benefits

• Commission and bonus opportunities
• 401(k) Match
• Paid vacation and sick leave
• Training, certification, & growth opportunities
• Medical/Dental/Vision/Life Insurance
• 11 Paid holidays
• Paid maternity & parental bonding leave
• Short & long term disability
• Employee referral & recognition programs

Training + Development

Interview process

Visa Sponsorship

Security clearance