IT Support Technician

Overview

First-line IT support, handling tickets, configuring PCs, assisting staff

Key Responsibilities

• pc build
• laptop config
• help desk
• incident logging
• problem diagnosis
• user support

Tasks

You’ll also build and configure PCs and laptops, making sure everyone’s set up with the right tools for the job. The role suits someone organised, methodical, and confident communicating with people at all levels. We’re working with a company looking for an IT Support Technician to be the first line of defence when technical issues arise. You’ll help colleagues and customers via phone, email, and helpdesk tickets — diagnosing problems, logging incidents, and keeping things moving.

Requirements

• detail‑oriented
• pressure‑ready
• tech‑savvy
• hands‑on

What You Bring

If you’ve got a sharp eye for detail, thrive under pressure, and enjoy making tech work seamlessly for others, this is a great place to grow your skills in a supportive, hands-on environment.

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Benefits

Up to £27,000

About Atlas Recruitment Group Ltd

-From a boutique recruiter into a trusted partner for engineering and IT hires across the UK. -Operating UK-wide from Maidstone with multiple regional hubs, tackling niche technical hires to large-scale, multi-site campaigns. -Work with major global firms and nimble SMEs alike, placing talent in sectors ranging from aerospace and defence to oil & gas, nuclear and renewables. -Typical assignments include roles like systems engineers, test engineers, marine fabricators, data engineers, and IT infrastructure specialists. -Technically fluent and recruitment-savvy, blending deep sector knowledge with hands-on hiring expertise. -Support clients with engineering and IT roles, as well as back-office hires in finance, HR, marketing, and operations. -Close-knit structure ensures agility, offering personalised, honest advice and rapid delivery even for hard-to-fill vacancies.

Sector Specialisms