Support Worker - Young People

Overview

Support young adults (18-25) at risk of homelessness to achieve independent living.

Requirements

• it systems
• communication
• mental health
• trauma care
• caseload management
• gcse/nvq

What You Bring

-Understand the needs and perceptions of clients; handling difficult situations sensitively together with the ability to understand the needs of different client groups and individuals; including the ability to deal with complex mental health, substance abuse and violent behaviour. -Be able to use IT systems, including PCs, mobile phones, digital cameras and PDAs, to gather, store and process information. -Have excellent communication, interpersonal, and negotiation skills with a strong customer focus. -Be able to give accurate and up to date advice, information, and support on a broad range of topics. -Have knowledge of the principles of psychologically informed environments, trauma informed care and strengths-based support. -Have experience of dealing effectively and proactively with clients, in difficult situations where it is not always possible to meet customer needs/wishes. -Be able to work proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. -Have understanding of, and commitment to, equality, diversity and inclusion. -Hold GCSE/NVQ Level 2 in relevant subjects, or equivalent expertise through relevant CPD training/experience relating to housing, support work, and/or working with young people or adults at risk.

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About Gloucester City Homes

-Founded with a mission to deliver high-quality, affordable housing within the Gloucester region. -Focuses on both the development of new homes and the maintenance of existing properties. -Works closely with local authorities and communities to address housing needs and challenges. -Has a broad portfolio of housing types, from single-family homes to apartment complexes. -Committed to ensuring safe, sustainable, and well-maintained homes for its residents. -Engages in both public and private sector collaborations to provide housing solutions. -Invests in modernizing homes and neighborhoods to enhance living conditions and community cohesion.

Sector Specialisms