Porter
ess – defence, energy and government services
The Role
Overview
Provide customer care, clean public areas, assist staff, and ensure safety at Defence.
Key Responsibilities
- lobby cleaning
- room setup
- safety signage
- customer service
- ticket booking
- reservation management
Tasks
-Assisting in keeping the lobby and other public areas clean and tidy -Take initiative and make decisions that are right for our customers -Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture -Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints -Responding to customer requests where required -Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
Requirements
- communication
- adaptability
- pressure
- reliability
- customer care
What You Bring
-Be a brilliant communicator and easily build relationships -Be adaptable and easily embrace changing priorities -Possess the ability to work under pressure -Demonstrate exceptional timekeeping and reliability -Have experience delivering high quality customer care
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The Company
About ess – defence, energy and government services
Nope
Sector Specialisms
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