Reporting & Insights Analyst

Thames Water

The Role

Overview

Support development, maintenance and delivery of reporting & insights for AM&E portfolio.

Key Responsibilities

  • dashboard design
  • power bi
  • data assurance
  • reporting delivery
  • insight delivery
  • performance reporting

Tasks

The purpose of this role is to support the development, maintenance and delivery of high-quality reporting and insights across the AM&E portfolio. This includes operating within the Hub’s Performance Measurement Cycle, ensuring data integrity across the reporting landscape, and producing dashboards and reporting outputs that align with business needs and governance requirements. The role helps drive data-led decision-making by translating performance data into meaningful insights, contributing to continuous improvement, and supporting consistency across reporting practices within the Spoke PMO. -Support the design and delivery of engaging, user-friendly dashboards and reports using tools such as Power BI and Excel. -Assure performance data to ensure accuracy and completeness. Resolve discrepancies and escalate quality issues as needed. -Build strong working relationships with delivery teams and other PMO disciplines to ensure reporting outputs are relevant, aligned, and of value. -Deliver reporting products that are visually clear, fit-for-purpose and aligned with Thames Water’s data visualisation standards. -Develop, manage and maintain performance dashboards and reports for all sub programmes where the AM&E spoke is the deliverer. Adhere to the Hub PMO Reporting & Insights Guidance and Processes. Ensure integration with other controls disciplines and other deliverer reports and dashboards at a Sub Programme level. -Assure inputs into performance dashboards and reports in the corporate reporting system for all assigned Sub Programmes, ensuring outputs are accurate, timely and aligned with governance cycles. -Provide tailored insights that enable stakeholders to make informed decisions about Sub Programme performance and delivery progress. -Operate within the Performance Measurement Cycle to deliver reports on time and in line with Hub standards, covering cost, schedule, benefits, risk and delivery performance.

Requirements

  • power bi
  • excel
  • sap
  • azure
  • data analysis
  • performance reporting

What You Bring

Working at Thames Water -Familiarity with monthly reporting cycles and structured reporting frameworks. -Experience in a reporting, data analysis, or PMO support role within a complex delivery environment. -Ability to analyse complex data and present clear, actionable insights for a variety of stakeholders. -Proficient in Power BI, Excel, SAP, Azure and other reporting tools. -Strong understanding of performance reporting and governance in project or programme settings. -Strong understanding of data interpretation and performance metrics.

Benefits

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support. -Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. -Performance-related pay plan directly linked to company performance measures and targets. -Generous Pension Scheme through AON. -Competitive salary up to £53,000 per annum, depending on experience. -Annual Leave - 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)

The Company

About Thames Water

-Delivering clean water and wastewater services across London and the Thames Valley. -Operates a vast network of infrastructure to meet the needs of its customers. -Focusing on sustainable water solutions and addressing climate change challenges. -Key player in major infrastructure projects, including the Thames Tideway Tunnel. -Involved in energy production through renewable initiatives like hydropower. -Committed to improving water quality, reliability, and customer service.

Sector Specialisms

Water Supply

Wastewater Treatment

Infrastructure

Environmental Performance

Sewer Maintenance

Leak Detection

Metering

Sewer Flooding Prevention

Pollution Control

Asset Management

Digital Solutions

Capital Projects

Water Resources

Waste Treatment Capacity

Housing Development Support

Economic Growth Support

Regeneration

Customer Service

Governance

Business Transformation

Regulated Water Services

Water Management Infrastructure

Desalination

Sewer Construction