Sales Support Advisor

Overview

Advise customers on energy/EV options, process sales, meet targets and compliance.

Key Responsibilities

• inbound calls
• sales compliance
• quote processing
• kraken system

Tasks

-Handling inbound calls from existing and prospective customers who might be: -Ensuring all sales are fully compliant with regulatory and internal standards—only compliant sales count toward commission -Providing quotes, explaining terms and conditions, and processing successful sales in our Kraken system

Requirements

• sales
• customer service
• growth mindset
• communication
• influencing
• customer‑first

What You Bring

-New to EDF and exploring supplier options -Experience in a sales or customer service environment -A growth mindset—comfortable giving and receiving feedback to improve -Excellent communication and influencing skills -Confidence in identifying key information and using it to close sales -A customer-first mindset, especially when supporting vulnerable customers

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Benefits

-Reaching the end of a fixed-term tariff -Moving home

About Edf (Uk)

-A leading energy provider is committed to driving low-carbon energy solutions across the UK. -Generates a significant portion of the UK’s electricity with a focus on nuclear, wind, and solar power. -Plays a key role in the UK's energy transition, striving to meet growing energy demands sustainably. -Operates major nuclear power plants and offshore wind farms, contributing substantially to renewable energy output. -Diverse portfolio includes electricity generation, supply, and energy services for both residential and business sectors. -Invests in innovative energy storage and smart grid technologies, enhancing energy resilience.

Sector Specialisms