Marketing & Business Support Administrator - 12 month FTC

Overview

Support marketing, CRM, webinars, lead generation, and event coordination.

Key Responsibilities

• crm management
• lead development
• webinar administration
• design tool
• data cleansing
• event coordination

Tasks

-Updating the CE from hard copy (for example business cards) and by electronic means (for example from emails received by the sales teams) and processing data amendments following mailings and events. -Responsible for supporting the Marketing Manager with organising live events. -Overseeing the development of new product business leads using sources such as ABI, Lead Forensics, Tender websites etc. -Responsible for managing the registered users of the Online Design Tool on a day-to-day basis. -To administer webinars, including scheduling and set up and reporting and staff training where required. -Responsible for organising and running the Teams webinar function for scheduled webinars. -Maintaining the data in the CRM database -Verifying new company profiles, contacts and approving on database. -To control the stock of literature and promotional gifts, including updates where required. -Responsible for the stock of literature and promotional gifts. -Generating forecasting reports to support the Sales team -To administer the validation of user registrations for all product design tools. -Review and maintain the contact and lead project database. Inputting, editing and amending data on the CRM database (for example, project information, new contact details, telephone numbers, email addresses, new companies etc.) -Maintenance and development of the CRM database incorporating data checking and cleansing including ad hoc data cleansing projects (for example consolidating any duplicates, client company mergers, rebranding etc). -To co-ordinate and keep up-to-date media data for relevant journals. To administer the placement of press releases, liaising with relevant journal contacts. -Researching and verifying data using the internet and telephone. -Responsible for organisation and management of the CPD / training sessions that we offer to our designer and specifier customers. These are essential to help drive specification of our products in drainage designs. The role includes liaising with customers and the sales and applications teams, setting up of Teams sessions through the Dynamics events system and recording and reporting on results -Lead Development – using resources such as ABI, tender sites, Lead Forensics, trade news etc., to develop new product and services business leads in defined industry sectors (Rail, Highways, Residential, Wastewater, Industrial etc.) and disseminate information about the status of projects to the appropriate members of the sales team. -Act as main point of contact for queries and support of CRM database content. -To assist the Marketing Manager in the organisation of external events such as exhibitions and conferences. -To administer the CPD and training sessions, liaising with customers and the sales and applications teams as necessary. -Ensuring that information updates are dealt with on time and appropriately and liaising with other members of staff to ensure that data is accurate and current.

Requirements

• microsoft office
• microsoft teams
• dynamics crm
• adobe suite
• research
• teamwork

What You Bring

-Research skills. -Ability to work individually as well as part of a team. -Excellent organisational skills, the ability to take a routine & systematic approach to duties and the ability to work well with limited oversight. -Demonstrate accuracy and attention to detail. -IT literate, good working knowledge of all core Microsoft office software. -Excellent knowledge of the Microsoft Teams webinar function. -DSE Eye Tests -Good time management and planning skills with ability to meet deadlines. -Excellent knowledge of the Dynamics CRM system. -The successful candidate will have work experience in a product and services sales environment. -Good working knowledge of Adobe InDesign, Illustrator and Photoshop. -Experience of working with databases and data inputting is preferred but not essential.

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Benefits

-Competitive Salaries -Mental Health First Aiders & Support programmes -Excellent opportunities to develop and progress with a global organization -2 x Annual salary Life Cover -Flu Vaccines -Minimum of 23 days holiday per annum + Bank Holidays -Significant contribution to your pension plan -Comprehensive secondary benefits -Highly competitive salary package

About Hydro International

-Founded with a focus on providing innovative solutions in water management. -Specializes in designing and supplying water treatment, drainage, and control systems. -Known for their expertise in handling complex projects across various sectors. -Typically works with utilities, industrial clients, and infrastructure developers. -Known for delivering high-performance, environmentally-conscious solutions. -Has grown steadily by constantly adapting to new technologies and industry demands. -Standout projects include large-scale flood prevention systems and cutting-edge water filtration. -Boasts a wide range of solutions that reduce operational costs and improve system efficiency.

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