Project Manager | Quality Assurance

Overview

Oversee quality assurance and manage furniture installation projects to ensure client satisfaction.

Key Responsibilities

• project planning
• timeline management
• site supervision
• punch tracking
• status reporting
• plangrid documentation

Tasks

-Develops work plan, schedule and logistics based on overall project parameters, project schedule and scope, and customer’s goals -Establishes Project Timeline and maintains the timeline throughout the project (regularly reviewing with client team) -Single point of contact for, and coordinates with, client and all third-party firms (A&D firm, contractor, cabling vendor, building manager, electrician and other trades, client’s facility and IT groups, movers, etc.) -Schedule install dates with Service Provider and update punch tracker -Plan Grid punch list to be updated regularly and sent to the Internal Team and/or Client (including Eats) -Supervises site installation, including performance of work, installation administration and timeliness of task completion -Managing Project Status reports for the internal and external team documenting status of vendor purchase orders (ship dates, receiving, etc) -Confirm completion -Address issues from pre-punch -Reviews project site, plans and product specifications -Establishes overall project scope and manages dealer/manufacturer team to ensure coordinated effort -Walk through with Installer and regroup with Project Manager (if applicable or Account Manager) -Reviews ship dates for adherence to original requirements -Ensures field paperwork is complete, and delivered in a timely manner -Confirm all installation issues will be resolved -Directs, coordinates and manages task assignments and completion for entire dealer team -Host Weekly meeting to review CA and Warranty issues within assigned Market -Send Eats and Client Requests to internal team for Order Processing -Provide punch list to internal team and process paperwork for replacements within 24-48 hours -Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions -Photograph and document damages and missing product on prints in PlanGrid; mark all installation issues with tape (adjustments and alignments).Include Eats & Client Requests. -Signed post install reports, delivery tickets, punch list; send email to verify -Pre-punch: meet with Lead Installer and Project Manager (if applicable or Account Manager) prior to punch walk -Photograph condition of the furniture in PlanGrid for record. -Assure the client issues will be resolved -Inspect all furniture (focusing on locks, drawers, task lights and any electrified furniture pieces)

Requirements

• interior construction
• commercial furniture
• product knowledge
• quality assurance
• communication
• project planning

What You Bring

-Working knowledge of interior construction, interior design, moves and relocations, trucking, furniture manufacturing and shipping, building management and current workplace issues -Commercial furniture knowledge -Excellent organizational abilities -Strong product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating and solicitation, electricity and cabling, etc. -Thorough knowledge of methodologies of quality assurance and standards -Outstanding communication skills -Ability to analyze, plan, schedule and implement project installation -Ability to execute site specific conditions and take and document measurements

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About Peoplespace - A Best In Class Haworth Partner

-A dynamic partner to Haworth, known for delivering cutting-edge workplace design and solutions. -Focus on fostering creativity, collaboration, and productivity, transforming office environments. -Specializes in designing and delivering high-impact commercial spaces, from workplaces to educational facilities. -Expertise in integrating technology seamlessly into workplace environments, enhancing efficiency. -Collaborates with global brands, ensuring every project is an inspired reflection of the client's vision. -Combines design intelligence and functional expertise to help clients create environments that energize people.

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