Technician - IS&T

Overview

Provide IT support for hardware, software, network and user services at Al‑Khobar office.

Key Responsibilities

• hardware setup
• asset management
• network monitoring
• av support
• help desk
• user management

Tasks

-Install, configure, and maintain desktop and laptop hardware, peripherals, and software -Maintain inventory of IT assets and ensure proper documentation of installations and changes -Monitor and troubleshoot local network performance and connectivity issues -Support video conferencing systems, printers, and other office technology -Coordinate with global IT support teams for escalated issues and system updates -Provide first-line support for workstation issues, including operating systems, applications, and connectivity -Manage user accounts, access permissions, and workstation setup in accordance with Bechtel IT policies

Requirements

• servicenow
• active directory
• itil
• bachelor's
• windows os
• 2-5 yrs

What You Bring

-Excellent communication and customer service abilities -Not required but preferable, experience in using ServiceNow for assets management -Experience with Active Directory, network troubleshooting, and endpoint security -Familiarity with ITIL practices and service desk operations -Bachelor's degree (or international equivalent) in IT, Computer Science, or related field -Ability to work independently and collaboratively in a multi-cultural team -Strong problem-solving and analytical skills -Proficiency in Windows OS, Microsoft Office Suite, and common enterprise applications -2-5 years of experience in IT support or systems administration, preferably in an engineering or project-based environment

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About Bechtel

-Operates across multiple sectors, including infrastructure, nuclear, security and environmental, oil, gas, chemicals, mining, and metals, as well as manufacturing, battery production and technology. -Significant presence in North America, the Middle East, Asia, and Australia.

Sector Specialisms