Full-Time Concierge (Ellicott House: Mon-Fri, 4pm-12am)

Overview

Manage front desk, security, and guest services in office building lobby.

Key Responsibilities

• safety audits
• incident reporting
• daily reports
• facility management
• customer service
• patrol

Tasks

-Observation and reporting of all safety concerns. -Provide customer service and assistance to clients, customers, and visitors. -Completes Incident Forms and conducts incident investigations as directed by his/her Senior Operations Manager and/or the Corporate Office. -Daily activity report, access control reports, and incident reports daily. -Directly oversees all day-to-day activities associated with opening, managing, and closing the facility. -Provide elevator assistance and door assistance to all guests. -Resolves customer concerns that are escalated to his/her attention by the facility’s front-line associates. -Patrol the common areas. -Ensures the facility’s safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company’s Safety Manual.

Requirements

• security cert
• hs diploma
• 2 years
• software
• driver's license
• customer service

What You Bring

-Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment -Exceptional oral and written communication, active listening, and organizational skills -Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships -Ability to establish strong working relationships with others in team setting -Must be a certified security professional (VA Unarmed Security Officer/Courier, aka DCJS) by the state of Virginia or will be required to obtain certification within 60 days of start/transfer date. -Strong sense of urgency -Minimum of 2 years’ experience in customer-service related job -Self-directed and able to work independently, with minimal supervision -Consistently and effectively uses software applications necessary to record and track work. -High School Diploma -Strong problem-solving, time management and communication skills -Must be highly credible and trustworthy, and operate with high degree of integrity -Must have a positive, can-do attitude and be able to fuel growth and innovation -Must be customer-focused and results-oriented -Valid driver's license without major violations

People Also Searched For

Benefits

-Flexibility to work through lunches (paid) on a consistent basis unless advance arrangements made in accordance with division/department policies. -401k Match -Wellness: Wellness Program, Free access to Onsite Fitness Center at Most Locations; Deep discount on Vida gym membership, the flagship location in Reston -Health: Medical, Dental, Vision, Life Insurance, Accident, Hospital -Competitive Salary, plus eligibility for further bonus opportunities -Opportunities for advancement within our expanding portfolio -Income Protection: Short Term and Long Term Disability plans at no cost -Paid Time Off: Vacation, Sick, Personal Days, Volunteer Time, Company Holidays -Tuition Reimbursement and Professional Development funds to fuel your growth

About Comstock Companies

-Founded with a vision to redefine real estate development and construction across the United States. -A track record of delivering high-quality, innovative residential, commercial, and industrial projects. -Focused on a wide range of sectors, from heavy civil to government, ensuring a deep impact on communities. -Committed to using cutting-edge technology and sustainable practices to create lasting value. -Known for tackling complex and large-scale projects, including mixed-use developments and urban infrastructure. -With years of experience, the company has established a reputation for precision, reliability, and excellence.

Sector Specialisms