Support Worker / Assistant Resident Coach

Overview

Provides coaching and support to residents, managing assessments and case plans.

Key Responsibilities

• coaching sessions
• case management
• risk assessment
• benefit assistance
• liaison
• record keeping

Tasks

As an Assistant Resident Coach you will be the primary supporter for residents working with the Resident Coaches to deliver the best possible outcomes for our residents; utilising psychologically informed ways of working to provide a service which is flexible and adaptive to the changing needs of customers and the team. -Support residents to learn independent life skills to enable a successful, planned move-on into the community. -Take responsibility for undertaking the appropriate level of Disclosure and Barring Service (DBS) check every 3 years, updating your manager of any changes in your status. -Working collaboratively with the Resident Coaching Team to support each other to ensure that residents always receive a consistent standard of positive attitude and appropriate behaviour in the delivery of the service. -Participate in reflective practice sessions with the team with regards to supporting residents with complex needs. -Ensure residents are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to participate in service improvements. -Work in a psychologically informed way, coaching residents in a person-centred way. -Carry out holistic assessments of new residents following referrals, devise and implement support plans and risk management plans. -Support all residents on-site and manage your own case load of clients by organising and conducting coaching sessions, attending professionals’ meetings, making referrals to external agencies if needed and offering person-centred support. -Understand and follow policies and procedures always, including Health and Safety, Fairness, Lone Working, SOVA and Child Protection, reporting any concerns as required under legislation and Local Authority procedures. -Efficiently liaise with other professionals when needed such as social workers, solicitors, translators, police and education providers. -Attending networking and partnership meetings to gain support and ideas from external organisations. -Conduct daily coaching sessions. -Provide assistance relating to benefit claims and personal contribution charges. -Carry out daily recordings to evidence the support given and ensure the internal system reflects any changes relating to the resident.

Requirements

• it literacy
• problem solver
• decision maker
• clean licence
• resilience
• planning

What You Bring

Our client is a not-for-profit housing association located in Luton. We are looking for an experienced Support Worker to join a growing company. Full clean driving licence and access to your own vehicle for work purposes required ideally. -Awareness/understanding of social issues such as homelessness, well-being, support services, affordability -Creative thinker, problem solver -Good IT literacy, digitally inclusive -Confident decision maker -Psychological insight -Utilise knowledge, skills and experience to recognise difficult or challenging resident situations and use appropriate skills to support colleagues to influence and bring about positive change to the residents’ behaviour. -Personal resilience -Self-management/collaboration with others -Excellent literacy -Planning skills -Listening skills -Excellent communicator - building trust

People Also Searched For

Benefits

Permanent, Part Time Salary: £25,000 - £26,000 – dependent on experience (Pro rata) -Comprehensive delivery of the service to residents.

About Response Personnel

-Merges the reach and systems of a large agency with the agility and personalization of a boutique outfit. -Focused on placing Commercial, Industrial and Engineering talent in temporary, permanent and contract roles. -Guides clients through attraction strategies and retention planning tailored to niche workforce needs. -Typical projects span mid‑sized industrial installations to engineering contract staffing across the UK.

Sector Specialisms

Security Clearance

-must complete a disclosure and barring service (dbs) check, refreshed every 3 years and report any status changes.