Assistant Community Director II

Overview

Assist community director in daily operations, leasing, resident relations, and financial tasks.

Key Responsibilities

• resident relations
• lease administration
• rent collection
• compliance
• market tracking
• unit tours

Tasks

-Coordinate with legal/risk on eviction files -Address and resolve resident concerns, escalating as necessary -Greet and qualify prospects, present community amenities, and solicit reviews -Track and grow resident satisfaction and retention goals -Update activity reports on notices to vacate, vacancy, leases, cancellations, transfers, and renewals -Participate in renewal programs and propose ideas to improve resident satisfaction -Collect rent and ancillary charges -Update resident files with delinquency/collection notes -Prepare and distribute resident communications -Respond to inquiries with professionalism and confidence -Ensure error-free lease paperwork and compliance with community policies -Stay current on market conditions and track leasing goals -Establish a weekly “hot-sheet” for target units -Adhere to all relevant laws and company policies -Leasing: conduct unit tours, pre-qualify candidates, and complete move-in inspections -Recommend incentives and train leasing associates -Manage delinquency, balance due letters, non-payment notices, and pre-legal proceedings

Requirements

• driver's license
• housing law
• financial
• supervisory
• property management
• leadership

What You Bring

-Valid driver's license for operating community vehicles. -Knowledge of employment, fair housing, and landlord/tenant laws. -Strong financial, marketing, and customer service expertise. -Skilled communicator and efficient multi-tasker, adept at nurturing relationships with team members and the community. -2+ years of supervisory experience. -3+ years of property management experience. -Innovative problem-solver and tactical thinker, driven to help improve the performance of onsite teams. -Demonstrated leadership, strategic thinking, and team-building skills.

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Benefits

-Generous Benefits: Comprehensive medical, dental, vision, and RX plans. -Education: Tuition reimbursement for continuous learning. -Career Growth: Prime Academy provides various development opportunities by position including foundational skills, technical skills, leadership essentials, and more. -Employee Housing Discount: Housing discount offered at Prime Residential properties. -PTO: Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off. -Retirement: 401k match up to 4%.

About Prime Residential

- managing a portfolio of more than 19,000 apartments and townhomes from San Diego to Seattle. - With an investment focus spanning garden‑style, mid‑rise, and high‑rise residences, they combine thoughtful design with appealing amenities and prime locations. - Prime Residential blends Residential living with hospitality, retail, and entertainment to create live‑work‑play environments in destinations like Fort Lauderdale and Daytona Beach. - Their developments include single‑family gated enclaves, high‑ rise urban towers, and workforce housing in partnership with local agencies to meet essential community needs. - Typical projects range from luxury vacation rentals to strategic workforce residences, reflecting adaptability to both leisure and essential sectors.

Sector Specialisms