DTH Full-time Technician - Mc Kees Rocks, PA
Vivint
Vivint provides smart home solutions, including home security, energy management, and automation.
Install, service, and sell smart home tech, providing customer support and maintenance.
11 days ago ago
Expert & Leadership (13+ years), Intermediate (4-7 years), Junior (1-3 years), Experienced (8-12 years)
Full Time
McKees Rocks, PA
Field
Company Size
12,000 Employees
Service Specialisms
Smart Home Solutions
Home Automation
Security Systems
Energy Management
Home Monitoring
Installation Services
Customer Support
Sector Specialisms
Residential
Commercial
Role
Description
solution design
inventory management
smart install
troubleshooting
maintenance
customer training
- Create solutions to protect and simplify customers’ lives.
- Climb ladders up to 14’.
- Manage inventory and assets with a business owner mentality.
- Leverage service and installation appointments into leads and revenue.
- Conduct routine maintenance and inventory of company products and equipment.
- Control your own income by providing opportunities for customers to purchase additional products and services.
- Become an expert on smart home technology by training on industry-leading products.
- Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
- Explain and provide detailed system capabilities and operational instructions to various customers.
- Bend, kneel, crouch, and stand for long periods.
Requirements
sales
field service
driver license
customer service
team player
45lb lift
- Sales experience and/or field service experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required)
- Current valid driver’s license and reliable transportation
- Candidates must live within a 20-mile radius of the city
- Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws.
- Exceptional customer service skills.
- Work in attics and other limited-space areas.
- Willingness to submit to a criminal background check.
- Lift and carry up to 45 lbs.
- Someone who thrives in a team environment and can also be trusted to work independently.
Benefits
- Earn piece rate pay and enjoy an unlimited commission plan.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
- pre-employment criminal background check required.
- motor vehicle record check required.
- drug screening required (including random, post-accident, and reasonable suspicion testing).
People also searched
Company
Overview
Founded 1999
Year Established
The company was established as a small home security business and has since grown into a leader in smart home technology.
- Provides integrated home security, energy management, and automation systems.
- Known for innovative use of technology to simplify and enhance everyday living for homeowners.
- Offers smart locks, solar panels, and energy-efficient solutions with a strong presence in North America.
- Focuses on creating sustainable, user-friendly solutions to help customers manage their homes effectively.
- Specializes in reducing energy consumption and promoting home security with the latest technological advancements.
Culture + Values
- Honesty and integrity come first – Do the right thing.
- Customer obsession is our advantage – A relentless passion to serve the customer.
- Innovation is essential – Today's innovation is tomorrow's lifeblood.
- We win together – Individuals win games; teams win championships.
- Exceptional is expected – Talk is cheap: create value, not just motion.
- We give back – Helping people is core to our DNA.
Environment + Sustainability
75% recyclable materials
Sustainable Manufacturing
Products are made using materials that can be recycled.
50% waste reduction
Waste Management Goal
Commitment to reducing manufacturing waste by half by 2025.
2013 Sustainability Award
Industry Recognition
Recognized for innovative green building and solar energy solutions.
1 Zero Energy Home
Sustainable Housing Achievement
Completed the first net-zero energy prototype as of August 2023.
- Vivint Solar enables real-time solar monitoring through an app (launched November 28, 2022).
- The 'Zero Home' prototype utilized recycled building materials.
Inclusion & Diversity
38% Ethnically Diverse
Employee Diversity
Percentage of employees who self-identified as ethnically diverse.
19% Female Employees
Gender Representation
Percentage of employees who self-identified as female.
84% Employee Satisfaction
Workplace Quality
Percentage of employees who said the workplace is great to work at.
Top 100 Workplaces
Employee Recognition
Ranked among Newsweek’s Top 100 Most Loved Workplaces in 2022.
- Established ERGs & Diversity Council: Vivint Pride, Vivint Veterans, Vivint Women, Vivint EDGE.
- Named to Forbes’ America’s Best Employers for Diversity in 2019 and 2020.
- Certified Great Place to Work in 2019.
- Published formal policies and training on race & equity education and inclusion.
Articles
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