
Principal, Workforce Role Architect - Organizational Design-Strategic Programs
American Water
The Role
Overview
Lead workforce design and role architecture for the AW2030 transformation program
Key Responsibilities
- role mapping
- workforce design
- org frameworks
- raci design
- skill gap
- leadership workshops
Tasks
-Role mapping and alignment to support training and security needs -Executive Partnership: Establish Workforce Design / HR / Labor advisory / HR Change Experience Advocate forum to ensure transparency and facilitate early alignment and guidance on workforce, role, and talent strategy considerations and options. -Design & Alignment: Lead workforce design including organization and role architecture required to deliver AW2030 roadmap, ensuring alignment with HR strategies and business priorities. -Define program approach to align and confirm decisions for future-state workforce design changes envisioned by AW2030 with overall enterprise HR strategies for operating model, job architecture, and talent strategy -Labor Relations Considerations: Partner with AW2030 Labor Relations Lead to proactively identify impacts to represented workforces, identifying any notification or negotiation requirements to be incorporated into planning. -Occasional travel may be required to support workshops, leadership sessions, or stakeholder engagements. -Future-State Role Frameworks & Organization: Develop and maintain AW2030 program future-state frameworks, org charts, and role definitions for new capabilities, in alignment with American Water enterprise job architecture, delegation of authorities, SOX compliance considerations, and security role mapping. -Align on approach and RACI for workforce implementation and organization transition planning including HR and business responsibilities & readiness criteria to be included in overall readiness planning -Program Vertical Alignment meetings (VAM) and SteerCo meeting materials reflecting aligned HR guidance and decision options -Role Mapping and Organization Transition Planning: Map current roles to future-state responsibilities and develop workforce transition plans aligned with program wave releases and state engagement considerations. -Provide recommendations to CHRO, executive team, and relevant HR & business leadership, surfacing cross-value stream considerations and enterprise trade-offs. -Operating Model Design: Support definition of governance, decision rights, and RACI structures for new operating model/ organization changes required to support future-state capabilities. -Leadership and team workshops to support alignment & activation of future-state workforce design -Identification of critical skills gaps and sourcing / upskilling recommendations -Leadership Engagement: Facilitate executive and team workshops to clarify future-state organization and workforce changes and embed new ways of working.
Requirements
- bachelor's
- workforce planning
- organizational design
- microsoft office
- 12+ years
- executive presence
What You Bring
-Bachelor’s degree in Human Resources, Business, Organizational Development, or related field (Master’s preferred) -Skills & Capability Planning: Conduct skills gap analysis and recommend upskilling, reskilling, or recruitment strategies as required to enable future-state capabilities -Governance models including RACI and decision rights -Techniques for skills assessment and workforce analytics -Typically requires 12+ years of relevant experience, including 8+ years of experience and demonstrated expertise in workforce planning, organizational design, role architecture, talent strategy -Experience collaborating with labor relations and represented workforces -Ability to synthesize complex organizational data into actionable plans. -Organizational design principles and workforce planning practices -Familiarity with American Water operating model, job architecture, state-level engagement and labor relations / union workforce considerations -Proven success and experience leading large-scale transformation initiatives or enterprise-wide workforce / organizational changes preferred -Strategic thinking and organizational planning -Proficiency in Microsoft Office (Word, Excel, PowerPoint) -Executive presence and credibility with ELT executive team and senior leaders -Ability to navigate formal governance structures while facilitating early HR and business leader alignment -Strong stakeholder engagement, communication, facilitation, and cross-functional collaboration -Experience working with senior leaders, cross-functional teams, and executive governance structures
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Benefits
-We are invested in your development and supporting your career with American Water. At the program’s completion, we expect your placement in a role at a similar or higher level than your current role. -This role for the AW2030 Program will be full time, and you will be committed to this program for a minimum of one year. We are invested in your development and supporting your career with American Water. -Estimated travel: 20% +, depending on project phase and location of impacted teams. -Workforce transition and talent plans, including workload, skills analyses
The Company
About American Water
-Provides vital water and wastewater services, ensuring communities have access to clean water. -Has a long history of managing water infrastructure in partnership with municipalities. -Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities. -Known for innovation in water management, offering sustainable solutions to modern water challenges. -A trusted provider for residential, commercial, and industrial customers across the U.S.
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Water System Maintenance
Pipeline Systems
Water Supply
Environmental Protection
Water Sector Workforce
Water Reuse Technology
