On Road Team Manager

Overview

Lead traffic officers to manage incidents, ensure safety and service delivery on roads.

Key Responsibilities

• staff briefings
• staffing rotas
• incident command
• team management
• safety reporting

Tasks

-Deliver staff briefings on relevant topics as required, e.g. health and safety, to ensure team have the knowledge and skills they need to operate effectively -Produce staffing rotas for the team to ensure a good quality service is delivered on a consistent basis. -Act as incident commander either on scene or from the control room on behalf of National Highways as needed to ensure all those involved are working safely and collaboratively to resolve the incident in a timely manner. -Provide front line team management and set objectives for the team, supporting and developing performance and managing resources to ensure knowledge and competence is maintained. -Lead on Health and Safety reporting requirements to ensure all staff operate in a safe manner, with regard to the safety-critical nature of the role.

Requirements

• office software
• incident management
• operational
• customer focus
• team management
• communication

What You Bring

-Proficiency in a range of office software products to enable production / maintenance of a range of complex documents, spreadsheets and management reports. -Demonstrable experience of incident management and working within an operational environment. -A strong track record of delivering outcomes and achievements in a customer focussed organisation. -Experience of managing a busy workload whilst setting objectives for the team, ensuring morale is high and that the team feel valued and suitably rewarded. -Strong communication skills

People Also Searched For

About National Highways

-Fueled by multi-billion-pound Road Investment Strategies, it delivers major upgrades like the A14 bypass and the smart motorway spine. -It engineers iconic projects—like the 1.8 km Hindhead Tunnel under the Devil’s Punch Bowl—and supports cutting-edge trials, including self-healing bitumen. -Operators and uniformed traffic officers patrol 24/7 from control centres, managing incidents, warning drivers, and keeping traffic flowing. -The authority sets design standards via the Design Manual for Roads and Bridges and publishes contract and maintenance frameworks used across the UK and Commonwealth. -Regulated by the Office of Rail and Road and guided by multi-year funding cycles, it balances reliability, safety, innovation and value for taxpayers.

Sector Specialisms