Peer Advocate

Overview

Street-based outreach to homeless adults, providing peer support and service linkage.

Key Responsibilities

• street outreach
• service linkage
• hipaa compliance
• record keeping
• community meetings
• participant liaison

Tasks

-Acts as a bridge between program participants and staff when communication appears to be a barrier -Provides mobile, street-based outreach services to people experiencing homelessness living on the streets and/or in encampments -Motivates homeless individuals to engage in outreach services and associated community referrals that promote well-being by building rapport & providing emotional support to participants -Maintains and keeps appropriate and ethical boundaries with participants and staff -Provides feedback to staff on how to better serve participants based on Peer Advocate’s lived experience with homelessness -Attends various, regular staff, agency and community meetings as designated by supervisor -Maintain and execute confidential information according to HIPAA standards -Works within the goals of CES to reduce street homelessness by linking program participants to mental health, health, housing services, and other supportive services for which they are eligible; facilitate a “warm hand-off” in service linkage -Maintains thorough and accurate records in both written form and through assigned electronic database

Requirements

• microsoft office
• zoom
• cpr
• lived experience
• bilingual
• conflict resolution

What You Bring

-Peer Partner/Peer Advocate/Peer Mentor Training recommended but not required -Basic knowledge of issues facing homeless single adults (e.g. chronic health, substance abuse, mental health, domestic abuse, resources for undocumented persons) -Bilingual (English/Spanish) preferred -Ability to work a 9/80 work schedule -Ability to be flexible and work in an environment subject to ongoing change -One (1) year experience working with people experiencing homelessness desired -Ability to work within a team environment and collaborate with team members -Lived experience with homelessness required -Ability to share life experiences (and successes) with history of homelessness, incarceration, substance abuse, mental health, and/or other risky behaviors when appropriate to promote well-being for the participant -At least three (3) months of lived experience with homelessness (living on the streets, a car, a place not meant for human habitation or couch surfing) required -Ability to maintain a professional demeanor and boundaries with peers and staff -Ability to communicate clearly, both written and orally -Utilizes a Harm Reduction and Housing First approach -Proficient in Microsoft Programs (Word, Excel, Access, PowerPoint), Zoom, and web-based scheduling software -Able to demonstrate empathy and a non-judgmental attitude when engaging with persons experiencing homelessness -Good conflict resolution skills -Possess a high level of tolerance and understanding for individuals who present for services with mental health and physical health needs -Obtain and maintain CPR/First Aid Certification -Ability to pass post-offer Tuberculosis (TB) clearances -Good customer service skills -Ability to pass a Pre-Employment Physical Exam

People Also Searched For

About La Family Housing

-It expanded from outreach programs to developing and managing properties offering interim, affordable, and supportive housing. -Its projects span short-term shelters, transitional apartments, and long-term supportive communities for families, individuals, and veterans. -The organization integrates housing with wrap-around case management, job assistance, health services, and more to ensure lasting stability. -A standout is ‘The Irmas Family Campus’, a purpose-built administrative and service hub designed to centralize client support.

Sector Specialisms

Security Clearance

-a conditional job offer is made before the background check is run. -background check follows california fair chance act requirements. -applicants may explain or dispute any convictions related to the position.