Support Coach (Women and Children)

Overview

Provide person‑centred, psychologically informed support to women & children residents.

Key Responsibilities

• holistic assessment
• support plans
• case management
• daily coaching
• benefit assistance
• professional liaison

Tasks

As a Support Coach, you will be the primary supporter for residents, working to deliver the best possible outcomes for our residents; utilising psychologically informed ways of working to provide a service which is flexible and adaptive to the changing needs of customers and the team. The role covers a mother and baby unit and other all-female hostels. -Working collaboratively with other Support Coaches to support each other to ensure that residents always receive a consistent standard of positive attitude and appropriate behaviour in the delivery of the service. -Take responsibility for undertaking the appropriate level of Disclosure and Barring Service (DBS) check every 3 years, updating your manager of any changes in your status. -Participate in reflective practice sessions with the team with regards to supporting residents with complex needs. -Ensure residents are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to participate in service improvements. -Work in a psychologically informed way, coaching residents in a person-centred way. -Carry out holistic assessments of new residents following referrals, devise and implement support plans and risk management plans. -Support all residents on-site and manage your own case load of clients by organising and conducting coaching sessions, attending professional's meetings, making referrals to external agencies if needed and offering person-centred support. -Understand and follow policies and procedures always, including Health and Safety, Fairness, Lone Working, SOVA and Child Protection, reporting any concerns as required under legislation and Local Authority procedures. -Efficiently liaise with other professionals when needed such as social workers, solicitors, translators, police and education providers. -Attending networking and partnership meetings to gain support and ideas from external organisations. -Conduct daily coaching sessions. -Provide assistance relating to benefit claims and personal contribution charges. -Carry out daily recordings to evidence the support given and ensure the internal system reflects any changes relating to the resident.

Requirements

• it literacy
• problem solving
• decision maker
• resilience
• collaboration
• communication

What You Bring

This position is open only to females due to the role and the genuine occupational requirement. This is in accordance with the Equality Act 2010, Part 1, Schedule 9. 37hrs a week, including approximately 1 in 4 weekends. Our client is a not-for-profit housing association located in Luton. We are looking for an experienced Support Worker to join a growing company. -Awareness/understanding of social issues such as homelessness, well-being, support services, affordability -Creative thinker, problem solver -Good IT literacy, digitally inclusive -Confident decision maker -Psychological insight -Utilise knowledge, skills and experience to recognise difficult or challenging resident situations and use appropriate skills to support colleagues to influence and bring about positive change to the residents’ behaviour. -Personal resilience -Self-management/collaboration with others -Excellent literacy -Planning skills -Listening skills -Excellent communicator - building trust

People Also Searched For

Benefits

Salary: £24,000 - £26,000 – dependent on experience Permanent, Full time -Comprehensive delivery of the service to residents.

About Response Personnel

-Merges the reach and systems of a large agency with the agility and personalization of a boutique outfit. -Focused on placing Commercial, Industrial and Engineering talent in temporary, permanent and contract roles. -Guides clients through attraction strategies and retention planning tailored to niche workforce needs. -Typical projects span mid‑sized industrial installations to engineering contract staffing across the UK.

Sector Specialisms

Security Clearance

-undertake the appropriate level of disclosure and barring service (dbs) check every 3 years and inform manager of any status changes.