Inside Sales Representative - Inbound

Overview

Handle inbound sales calls, provide quotes, close sales, and support customer needs.

Key Responsibilities

• business development
• product knowledge
• sales closing
• opportunity identification
• system utilization
• cross‑functional coordination

Tasks

-Seek to win new business and maintain existing business by proactively ensuring customer satisfaction with USS and external sites -Maintain comprehensive knowledge of all USS products and services -Utilize strategic sales skills to close the sale on the initial call with the customer -Stay up to date on system and procedural changes -Participate in ongoing performance and process improvement -Educate the customer on all USS products and services and emphasize product differences and their combined benefits -Research the customers business and proactively identify their potential challenges and opportunities -Coordinate with various departments to ensure customer requests are handled appropriately and timely -Overcome price objections by speaking to USS value and high-quality service specifics -Provide great customer service and added value through responsive and personalized communication, detailed product knowledge, and consistency -Proactively engage customers to meet their needs with the appropriate products and services -Effectively utilize USS systems and follow established SOPs -Anticipate and identify future opportunities to serve the customer -Seamlessly recommend additional items tailored to the customers business model and buying patterns

Requirements

• sales
• tech‑savvy
• customer care
• adaptability
• communication
• active listening

What You Bring

-Ability to solution sell through value alignment to differentiate USS offerings from the competition -Ability to deescalate and overcome objections -Sales experience required -Highly efficient in technology -Ability to maintain a distraction free work environment -Comfortable in situations with little structure or established processes -Ability to easily adapt to change -Sales competency: Ability to tactfully overcome objections, close the sale, and negotiate -Customer care experience is preferred, including customer relationship development -Clear and concise communicator -Ability to keep self on task with little direction -High energy, engaging, accountable, and attentive -Active listening and attention to detail

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Benefits

-Voluntary Employee Life & Accidental Death and Dismemberment -Employer-Paid Employee Basic Life & Accidental Death and Dismemberment -Hospital Indemnity, Accident and Critical Illness -Healthcare Flexible Spending Account -Employee Discounts -Holiday & Paid Time Off (pro-rated for Part-Time employees) -Voluntary Spousal Life -401(k) with employer match -Employer-Paid Employee Assistance Program (EAP) -Commuter/Transit Account -Voluntary Dependent Life -Health Savings Account -Dependent Care Flexible Spending Account -Employer-Paid Short-Term Disability

About United Site Services

-Founded to provide high-quality portable sanitation services across various industries. -Expanded its services to include temporary fencing and other site services, catering to diverse project needs. -Key players in sectors such as construction, industrial, residential, and government infrastructure. -Known for its large-scale projects, including large construction sites, special events, and emergency response efforts. -A trusted partner for businesses needing reliable sanitation and fencing solutions for projects of any size. -Focused on operational efficiency, offering tailored solutions to meet specific client needs in challenging environments.

Sector Specialisms