Intern, Associate Technical Account Manager
Yardi
Provides cloud-based software for property and investment management in real estate.
Assist clients with Yardi software support and implementations as a client services intern.
8 days ago ago
$25 - $25
Entry-level
Internship
Atlanta, GA
Office Full-Time
Company Size
9,000 Employees
Service Specialisms
Property Management
Asset Management
Financial Management
CRM Integration
Resident Screening
Technical Support
Training Services
Client Success
Sector Specialisms
Multifamily
Affordable Housing
Student Housing
Office
Industrial
Self Storage
Investment Management
Asset Management
Role
Description
customer support
troubleshooting
software installation
configuration
client training
yardi suite
- Provide amazing customer support while learning to assist clients with troubleshooting software concerns.
- Assists in the support of client software installation and configuration.
- Partner with Technical Account Management team during client training sessions related to new software upgrades and functionality.
- Introduce clients to the Yardi suite of products and services.
Requirements
sql
ms access
property management
accounting
customer service
communication
- Junior or senior level college hours with a major in Accounting, Economics, Computer Information Systems, Statistics or General Business.
- Experience in Property Management Software Solutions
- Strong attention to detail and the ability to effectively follow processes.
- Excellent written and verbal communication skills
- Essential customer service skills and commitment to go the extra mile.
- Intellectual curiosity and the ability research and learn new concepts.
- Flexibility, and the ability to manage changing priorities comfortably.
- Database or data warehouse courses as well as exposure to SQL and/or MS Access
- Great people skills and the ability to be personable and professional.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 1984
Year Established
The company was established as a small startup in 1984.
100+ Countries
Global Reach
The company serves clients across over 100 countries worldwide.
$3B Revenue
Annual Revenue
The company achieved an estimated annual revenue nearing $3 billion.
2024 WeWork stake
Major Investment
The company acquired a majority stake in WeWork in 2024.
- Evolved into a global software leader for real estate management.
- Privately owned and headquartered in California, expanded into over 40 offices worldwide.
- Delivers integrated platforms like Voyager and RentCafe that streamline operations for multifamily, commercial and industrial properties.
- Fuelled growth through strategic acquisitions such as PropertyShark.
- Typical deployments automate accounting, leasing, maintenance, investment reporting and energy management.
- Known for technical depth—Voyager’s advanced GL drill‑downs and multi‑module workflows are especially valued by power users.
- Built on a deliberate, innovation‑driven ethos, the firm quietly shapes real estate tech without flashy PR.
Culture + Values
- Integrity: The company is committed to honesty, impartiality, fairness, and consistency in all actions and decisions.
- Trust: The company fosters trust and confidence among employees, clients, and external partners, while striving to maintain and grow this trust.
- Customer Service: Customer satisfaction is a key measure of success, with the goal of attracting new customers and retaining existing clients.
- Communication: The company emphasizes clear and effective communication, both internally and externally, to ensure understanding and collaboration.
- Perspective: Employees are encouraged to view their work within the broader context of their personal lives, families, and the community.
- Respect: The company promotes respect, open-mindedness, and a non-discriminatory environment, encouraging learning from one another.
- Responsibility: Every individual is expected to take responsibility for upholding the company's values and beliefs in all activities.
- Community Service: The company actively participates in and supports local and global community initiatives.
- Intellect and Innovation: The company values curiosity, questioning, and innovation, embracing new technology to benefit both the company and its customers.
- Fun: The company promotes a relaxed and enjoyable work atmosphere, fostering a positive attitude toward work and achievements.
Environment + Sustainability
Six Consecutive Years
ENERGY STAR Excellence
Has received the ENERGY STAR Partner of the Year – Sustained Excellence Award every year since 2019.
6,500+ Buildings
ENERGY Benchmarking
Assisted clients in benchmarking energy and water in thousands of buildings, leading to over 300 properties being submitted for ENERGY STAR certification.
No Net-Zero Date
Sustainability Target
Currently does not have a publicly stated target date for achieving net-zero emissions.
- Maintains ongoing ENERGY STAR certification for its corporate headquarters in Goleta, California.
- Provides a comprehensive sustainability reporting platform consolidating energy, water, waste, and emissions data.
Inclusion & Diversity
45 Global Offices
Global Presence
The company operates in 45 locations worldwide, supporting its commitment to fostering a diverse and inclusive culture.
- Strives for a diverse, inclusive, respectful, and informed culture.
- Actively listens to employees and clients to shape products and services, fostering long-term relationships built on trust and satisfaction.
- Yardi’s workforce spans a wide variety of cultural backgrounds and life experiences.
- No specific gender-related statistics or numeric DEI goals publicly disclosed.
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