Credit Controller

Overview

Manage credit portfolio, allocate payments, resolve queries, meet targets.

Key Responsibilities

• payment allocation
• reconciliation
• credit reporting
• invoice generation
• customer relations
• dispute resolution

Tasks

-Accurately allocate and reconcile incoming payments to the correct customer accounts -Work towards individual and team targets, keeping the Finance Shared Service Manager informed of any challenging accounts -Prepare and deliver reports to support credit control performance and decision-making -Raise invoices promptly and ensure billing processes run smoothly -Build strong relationships with customers and internal teams to resolve account queries and disputes

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Benefits

-Enhanced Maternity Pay -Paid volunteering opportunities in your community -Career development & progression with the opportunity to earn professional qualifications -Life assurance cover -24/7 access to a virtual GP and Mental health support & counselling services -Group Personal Pension Plan -Cycle to Work scheme -Discount club - supermarkets, phone bills, gyms & more ! -Active local social committees -Regular social events -Long service recognition -25 days annual leave plus bank holidays with the option to buy more

About Ipsum

-Delivers services ranging from HV/LV switchgear upgrades and smart grid maintenance to no-dig sewer relining and drainage work. -Known for its bespoke 'customer-first' engineering approach, blending traditional methods with digital asset monitoring. -Features industry veterans leading specialized divisions in power, water, and technology—uncommon for an engineering firm.

Sector Specialisms