Customer Care Coordinator
Latinem Private Limited
Subsidiary of a Middle‑East real estate group offering BIM, architecture, construction, business excellence & shared services.
Coordinate DLP tickets & modifications, ensuring technical compliance for UAE projects.
18 days ago ago
Junior (1-3 years)
Full Time
Hyderabad, Telangana, India
Office Full-Time
Company Size
20 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Industrial
Facilities Management
Infrastructure
BIM (Building Information Modeling)
Architecture
Role
Description
documentation
back-office
progress reporting
dlp monitoring
design collaboration
technical assessment
- Maintain accurate documentation, logs, and customer communication records.
- Provide back-office coordination and support for UAE-based projects.
- Prepare and share weekly progress reports on DLP status and modification requests.
- Monitor and review DLP (Defects Liability Period) tickets raised by customers during the 1-year DLP phase.
- Collaborate with design consultants and internal teams (Design, MEP, Planning, Execution) for approvals and clarifications.
- Conduct basic technical assessments to ensure feasibility and compliance.
- Evaluate and coordinate customer modification requests for apartments and villas.
Requirements
civil engineering
ms office
crm
project coordination
5+ years
communication
Are you a detail-oriented professional with a strong civil engineering background and a passion for customer coordination? Join our team and be part of delivering exceptional post-handover support and project coordination for our UAE-based projects.
- Excellent communication and coordination skills with cross-functional teams.
- Bachelor’s degree in Civil Engineering.
- Strong ability to read and interpret architectural and MEP drawings with great attention to detail.
- Proficiency in MS Office (Excel, Word, PowerPoint); experience with CRM/ticketing systems is an added advantage.
- Minimum 5 years of experience in project coordination, fit-out, or technical back-office support.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
₹60 Cr
Paid-Up Capital
Signifies the company's substantial financial backing and commitment to growth.
- Born in October 2023 as a subsidiary of a Middle‑East real estate investment group, it rapidly built its own identity.
- Convening top BIM specialists and architects, the firm transforms early‑stage concepts into detailed IFC-ready plans.
- Its engineering and draughting teams spark innovation, turning blueprints into robust, efficiently executed building projects.
- With a business‑excellence wing, it anchors its operations in global standards like ISO, Lean and Six Sigma.
- Through shared-services support, Latinem integrates finance, analytics and process optimization across its corporate family.
- Headquartered in Hyderabad’s Sohini Tech Park, it stands out as a start‑up with big‑league infrastructure capabilities.
Culture + Values
- Solution mindset and can‑do attitude
- Collaborative team environment where diverse talents converge
- Startup‑phase spirit with every team member instrumental in building the organisation
- Commitment to innovation and creativity at core of operations
- Aspiration to be a great place to work
Environment + Sustainability
- Part of a real estate group focused on sustainable growth and business excellence.
- Construction Analysts apply data‑driven methods to optimize process efficiency and economic and environmental sustainability.
- Business Excellence team ensures adherence to international process standards (e.g., Lean Management, Six Sigma) promoting operational efficiency.
- No explicit net‑zero target date stated.
Inclusion & Diversity
- No DEI strategy or gender statistics found on official website or LinkedIn.
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