Senior Director, User Experience - AEC Content Strategy

Overview

Lead AEC content strategy, AI-driven UX, and governance across Autodesk products.

Key Responsibilities

• content modeling
• llm integration
• governance
• evaluation
• vision strategy
• team leadership

Tasks

-Establish standards for critical user journeys (CUJs), tone/voice, conversational/LLM design and agentic experiences. -Build and lead a high-performing team (content strategists, conversation designers, content ops, UX writers). -Create governance practices that ensure agentic systems always act within defined boundaries of accuracy, compliance, and trust. -Define how content enables agents to personalize workflows by role, discipline, and project phase—anticipating user needs, not just responding. -Partner across Product, AI/ML, Engineering, and Design Systems to turn content into a strategic enabler of autonomy and reasoning. -Shape how content becomes the backbone of agentic experiences, ensuring AI systems can reason over structured content, act on behalf of users, and deliver trustworthy outcomes. -Ensure agentic experiences are context-aware and continuous across surfaces. -Create the north-star vision for AI-assisted and agentic experiences (chat, copilots, proactive workflows, voice) and the content foundation that powers them. -Define a multi-year content strategy and conversational UX vision for the AEC portfolio, rooted in customer outcomes. -Define evaluation systems to ensure agents can generate reliable, actionable responses grounded in authoritative content. -Build a scalable content model (taxonomy/ontology, metadata, structured content) to fuel both human-facing UX and machine-readable knowledge for agents. -Partner with AI/ML teams across Autodesk to integrate LLMs and emerging agentic frameworks (e.g. reasoning + tool use + memory) into AEC workflows.

Requirements

• bachelor's
• scrum
• agile
• ai/ml
• content design
• design systems

What You Bring

-Bachelor’s and/or Masters degree in interaction design or related field -Strong portfolio of cross-product consistency systems (voice & tone, terminology, style, accessibility). -Prior experience leading teams of designers in highly collaborative Scrum/agile environments -Ability to set priorities and evangelize a shared plan with a wide range of audiences at all levels of the organization, including senior executives -Proven track record building AI-assisted or agentic experiences at scale. -Deep experience designing content models and infrastructures that support reasoning, tool use, and personalization. -Passion for product design, AI, content strategy, and empowering designers, makers, and builders. -Prior experience driving large-scale design unification efforts across multiple verticals, major feature areas, or products -Experience with agile software design methods -15+ years of content strategy/content design/UX writing, with 5+ years leading teams or running multi-product portfolios, including experience coaching and mentoring talent -Excellent communication skills, with the ability to distill complex ideas to their essence -Fluency in AI/ML collaboration; comfortable driving experiments in emergent areas like AI agents. -Experience designing multi-platform experiences -Up-to-date expertise in human-centered design best practices, user research, design systems, AI and content strategy.

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About Autodesk

-Pioneered software for 2D and 3D design, revolutionizing industries. -Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows. -Empowering creators in fields from construction to digital media, enabling more innovative designs. -Develops tools used in iconic projects, from skyscrapers to blockbuster movies. -Pushes the boundaries of design technology, leading the way in artificial intelligence and automation. -Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment. -Cloud-based solutions streamline design processes and foster real-time collaboration across industries. -A leader in 3D design software, with solutions powering projects in every corner of the globe. -Committed to shaping the future of digital design, bringing complex visions to life.

Sector Specialisms