Faults Billing Analyst

Overview

Validate and process fault-related billing, ensuring accurate cost and invoicing.

Key Responsibilities

• process automation
• work reconciliation
• fault validation
• erp maintenance
• billing processing
• internal reporting

Tasks

-Identify opportunities for process improvement in the billing cycle and contribute to automation and system enhancements -Reconcile work orders, investigate discrepancies, and follow up with operational teams to resolve issues -Review and validate fault response job data including time, materials, and job completion status -Maintain and update billing records in ERP and service management systems -Accurately prepare and process billing cards in preparation for billing for faults work under regulated and customer-specific contracts. -Support internal reporting on faults volumes, billing performance, and audit readiness

Requirements

• excel
• erp
• job costing
• accounting
• billing
• problem solving

What You Bring

-Solid Excel skills and confidence working with ERP systems -Understanding of job costing, revenue recovery, and basic accounting principles -Ability to work collaboratively across teams and communicate effectively with both technical and non-technical stakeholders -Experience in billing or finance activities and processes ideally in utilities, infrastructure, or a service-based industry -Strong attention to detail and excellent problem-solving skills

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About Northpower

-It blends ownership and contracting—running its own electricity and fibre networks while delivering engineering and construction services nationwide. -Financially robust, it sustains large-scale contracts with major utilities and returns profits to its consumer-owned trust. -Its projects range from substation upgrades and submarine cable installations to managing transmission lines and future-energy installations. -Specialising in transmission, distribution, fibre rollout, inspection solutions and grid‑scale solar, it tackles every layer of utility infrastructure. -Unusually, the company owns and operates one of the region’s oldest hydro stations and recently launched a portable data centre prototype.

Sector Specialisms

Interview Process

-interviews will be conducted while the advertisement is open.

Security Clearance

-criminal history check -medical assessment with drug and alcohol testing -reference checks