Integrations Engineer, Agentic AI Platform

Overview

Customer‑facing engineer who integrates and supports Trimble's Agentic AI Platform for clients.

Key Responsibilities

• technical guidance
• documentation
• script development
• custom solutions
• issue troubleshooting
• customer liaison

Tasks

-Provide expert technical guidance and support to customers throughout the entire integration lifecycle, from pre to post-integration. -Create and maintain comprehensive technical documentation, guides, and best practices for integration. -Develop scripts, tools, and documentation to facilitate and streamline the integration process. -Collaborate with clients' technical teams to ensure successful deployment and adoption of the platform. -Design and implement custom technical solutions by tailoring the Agentic AI Platform to meet customer-specific needs. -Troubleshoot and resolve complex technical issues related to customer integrations and platform usage. -Act as a key liaison between customers and our core engineering teams. -Serve as a technical subject matter expert on the Agentic AI Platform for our customers and partners. -Participate actively in team meetings and knowledge sharing. -Educate clients on Agentic AI concepts, terminology, and use-case possibilities. -Translate customer feedback and technical challenges into clear, actionable requirements for platform improvements and new features. -Work closely with product managers, engineers, and researchers to inform the product roadmap based on real-world customer needs.

Requirements

• bachelor's
• langchain
• jira
• rest
• llms
• python

What You Bring

-Bachelor's degree (or equivalent practical experience) in Computer Science, Engineering, or a related field. -Practical experience with agentic AI concepts and frameworks (e.g., LangChain, LlamaIndex). -Familiarity with support/bug ticketing systems (e.g., Jira). -Solid understanding of software systems, APIs (REST, gRPC), and data formats (JSON, Protobuf). -Hands-on experience with AI/ML concepts, particularly working with Large Language Models (LLMs) and vector databases. -Excellent problem-solving skills and the ability to debug complex technical issues. -Experience working in a fast-paced, startup-like environment. -Experience in developing and maintaining technical documentation for a developer audience. -Exceptional communication and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences. -Strong proficiency in at least one modern programming language (e.g., Python, JavaScript/TypeScript, Java). -3+ years of professional experience in a customer-facing technical role such as Solutions Engineer, Integrations Engineer, or Technical Consultant.

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About Trimble Inc.

-Offers integrated solutions across construction, agriculture, and transportation. -Cutting-edge technology streamlines workflows and improves efficiency. -Provides both hardware and software solutions, focusing on automation, geospatial data, and real-time analytics. -Notable projects include smart city infrastructure, autonomous vehicles, and precision farming systems. -Played a key role in developing GPS technology and transforming resource management. -Solutions help achieve higher productivity, safety, and sustainability.

Sector Specialisms