Sales and Service Representative – Exterior Restoration

Overview

Manage sales and service for residential exterior restoration projects from lead to completion.

Key Responsibilities

• lead generation
• team collaboration
• client liaison
• claims coordination
• documentation upload

Tasks

-Generate new business through door-to-door outreach, inspections, and other sales efforts (monthly sales quota must be met to maintain employment). -Collaborate with internal teams (Project Coordinators, Production, Supplements) to ensure projects move forward smoothly. -Attend all required company and sales team meetings and trainings. -Serve as the main point of contact for customers, providing consistent follow-up and high-quality service throughout the project. -Work flexible hours, including evenings and Saturdays, to meet customer needs and project timelines. -Uphold Legacy Core Values in all interactions with customers and teammates. -Team building and community volunteering activities throughout the year. -Meet with insurance adjusters, document the scope of work, and upload all required files, photos, and notes promptly into company systems. -Represent Legacy Restoration by wearing company-branded apparel and having company-branded vehicle decals installed on the windows of their personal vehicles.

Requirements

• customer relations
• field work
• communication
• organized
• physical

What You Bring

-You excel at building strong customer relationships and being their main point of contact. -You thrive in a fast-paced, field-based role and enjoy collaborating with internal teams. -You communicate clearly and professionally, especially when guiding customers through paperwork and insurance processes. -You’re highly organized and can manage multiple jobs and deadlines with attention to detail. -Be able to climb ladders, walk roofs, and work in various weather conditions as needed.

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Benefits

-Paid Paternity Leave Benefit -Health, Dental, and Vision Insurance -401K plan with company match -We offer career advancement and growth opportunities -10 days paid time off and 8 Paid Holidays -Vehicle Allowance

About Legacy Restoration

-Since launching in 2011 from Plymouth, MN, the company built a reputation restoring exteriors after storm damage. -With a national footprint spanning multiple Midwest states including MN, IL, CO, IA, and NE, they combine local know-how with broad reach. -Typical projects include full-scale roofing, siding, window, and gutter replacements—often coordinated with insurance claims. -Certified as Owens Corning Platinum Preferred and GAF Master Elite, they've won awards like BBB’s Torch for Ethics. -Unusually, they deploy “storm-chaser” style rapid-response teams door-to-door post-storm, blending sales and service in real time.

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