Application Support Analyst

Overview

Support global PLM & engineering apps, train users, manage documentation, libraries, and access.

Key Responsibilities

• app documentation
• plm support
• user training
• library maintenance
• support reporting
• compliance

Tasks

-Responsible for application documentation, creation of guidelines and training material. -Responsible for supporting our global PLM & Engineering apps users. -Support and train our Global users and Power Users. -Arranging User and Power User meetings. -Support and maintain our 3D standard libraries. -Provide user support and training across departments -Reporting and collaborating with 3rd line support (Vendor and Application Suppliers). -Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Requirements

• teamcenter
• plm
• itil
• hvdc
• 5+ years
• communication

What You Bring

-Have skills in PLM & Engineering apps functionality and standard part libraries and good knowledge in Teamcenter. -It’s important that you communicate well at all levels of the organization and get your messages across in a logical and clear way. -Knowledge from HVDC design and engineering is qualifying. -Should have knowledge of ITIL -Ability to work collaboratively in cross-functional teams -Excellent communication skills in English, oral and written. Able to communicate in Swedish is considered as advantage. -You have been working with PLM & Engineering apps for at least 5 years or more. You have a deep knowledge of PLM & Engineering apps Modelling, assemblies, and drafting. -You are a driven, self-motivated team player with great collaborative skills, you listen and evaluate ideas and communicate improvements and development opportunities. -Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States -You have a high level of integrity and dependability and can easily and professionally handle different types of personalities in a diverse and multicultural environment. -Strong understanding of PLM principles and lifecycle management. -User license and access management, solving and managing support issues continuously.

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Benefits

-Financial Wellbeing: (Employer-sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance) -Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday). -Health Care (medical, dental, vision, etc.) -Employee Engagement and Development: Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms. -Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance

About Hitachi Energy Ireland Limited

-Leads in energy management with pioneering technologies. -Focuses on renewable energy to drive cleaner and efficient power systems. -Provides solutions across energy generation, transmission, and distribution. -Operates in sectors including wind, solar, utilities, and transportation infrastructure. -Innovates in industrial automation with cutting-edge energy optimization systems. -Involved in electrifying remote regions for improved energy access. -Employs digital tools for data-driven grid improvements and performance enhancement.

Sector Specialisms