Leasing Consultant | MAA Edgewater

Overview

Leases apartments, qualifies prospects, handles renewals, and supports property marketing.

Key Responsibilities

• safety monitoring
• lease processing
• resident relations
• marketing outreach
• work orders
• lease renewal

Tasks

-Supports Open Arms and other initiatives that demonstrate and enhance Mid-America’s corporate culture. Monitors the property landscape and other attributes to identify and report potential safety hazards and concerns and to ensure quality property aesthetics. -Ensures adherence to MAA policies and safety rules; complies with MAA policies for reporting incidents. -Collects required information from prospective residents to qualify residents for a lease. Completes all forms and data entry associated with leasing activities. -Performs leasing of apartment units at the assigned property to prospective residents by communicating the value of residence at the assigned property. -Prepares and maintains a file for each resident according to policy and procedures. -Assists with marketing efforts in the community to promote positive awareness of the property and increase traffic of prospective residents. Contacts prospective residents by phone to market the property and schedule tours. -Responds to phone and email inquiries from prospective residents. Applies sales techniques to schedule tours of the property. Meets with prospective residents and checks the availability of units based on preferences and budget. -Notifies prospective resident of approval or disapproval. Assists qualified prospective residents with completing lease agreement and collects initial rent and deposit payments. Assists new residents with the move-in process. -Attends and participates in training programs and events which may require air travel. -Receives and corresponds with residents regarding service or other needs. Prepares work orders for service and triages requests to staff members as appropriate. Promotes positive resident relations and provides customer service and responsiveness to resident needs and concerns. -Proactively contacts residents with expiring leases to propose renewals and close the renewal of the lease in advance of the lease expiration. Communicates and reinforces the resident value proposition to overcome resistance and secure renewal agreements.

Requirements

• flexible schedule
• weekend availability
• holiday work
• open communication
• integrity

What You Bring

-Adheres to a varied work schedule, including weekends and some holidays, as required to be available to current and prospective residents. -Communicating openly and with integrity

People Also Searched For

About Maa

-Founded in 1977 by George E. Cates, it started as a regional apartment investor and became a publicly traded REIT in 1994. -Headquartered in Germantown, Tennessee, it operates nearly 300 communities in growth regions of the Southeast, Southwest, and Mid-Atlantic. -Listed on the S&P 500, the company has expanded through significant acquisitions, including Colonial Properties (2013) and Post Properties (2016). -Its operations include full-cycle real estate activities from acquisition to property management, focusing on high-quality multifamily properties.

Sector Specialisms