Implementation Specialist

Overview

Deploy and integrate transportation software for city/DOT IT and operations teams

Key Responsibilities

• deployment management
• system integration
• system validation
• troubleshooting
• documentation
• site surveys

Tasks

-Train and support agency IT and signal operations staff, providing technical guidance for long-term system management. -Collaborate with internal engineering teams to adapt solutions based on client feedback and evolving transportation needs. -Document implementation processes, including network diagrams, system integration details, and cybersecurity configurations. -Project [DB1] manage the deployment, configuration, and integration of transportation technology solutions (e.g., signal monitoring systems, connected cabinet systems, safety detection networks) into agency IT and operations environments. -Conduct system validation to confirm safe, secure, and reliable operations across devices and back-office systems. -Troubleshoot and resolve issues related to networking, connectivity, and system integration during and after deployments. -Partner with city, county, and DOT IT departments and signal operations teams to understand infrastructure requirements and ensure compliance across cybersecurity standards, networking constraints, and transportation industry standards (e.g. NTCIP, FedRAMP, MUTCD, where applicable). -Engage in pre-deployment discovery and site surveys. This will involve technically supporting the consultative sales process and identifying/addressing IT-related objections or barriers.

Requirements

• windows/linux
• networking
• snmp
• firewalls
• troubleshooting
• 3-5 yrs

What You Bring

-Familiarity with transportation technology (signal operations, detection systems, intelligent transportation systems, ATC/NTCIP standards) a plus -Excellent troubleshooting and root cause analysis skills. -3-5 years of experience in IT infrastructure, networking, or systems integration (transportation or public-sector experience preferred). -Hands-on experience with Windows/Linux environments, servers, switches, and routers. -Strong knowledge of networking protocols (SNMP, TCP/IP, DNS, DHCP, VPNs) and IT security practices. -Strong communication skills to work effectively with city, county, and DOT stakeholders. -Experience with firewalls, access control, encryption, and vulnerability remediation. -Project coordination or public-sector implementation experience is a plus.

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About Synapse Its

-Secured private equity backing to build monitoring solutions for roadway networks in Greenville, Texas. -Develops dependable sensors and analytics tools to enhance safety, access, and efficiency on roads. -Deploys intelligent roadway monitoring systems and leverages real-time data for effective traffic management. -Operates in sectors such as Transport and Infrastructure, focusing on innovative roadway systems. -Despite its young age, has forged industry partnerships and provides comprehensive turnkey solutions in smart mobility. -Rapidly emerged by transforming complex transportation data into actionable insights for safety and operational efficiency.

Sector Specialisms