Resident Services Associate

Overview

Part-time Resident Services Associate delivering customer service and building operations support.

Key Responsibilities

• key management
• security ops
• record keeping
• maintenance log
• customer service
• marketing media

Tasks

-Manage keys, parking, and security to ensure smooth daily operations -Support resident events and community engagement activities -Uphold health, safety, and security standards at all times -Maintain accurate records for inventories, inspections, and meter readings -Deliver first-class customer service to residents and visitors -Handle enquiries and support with viewings, move-ins, and check-outs -Log and follow up on maintenance issues and contractor access -Keep communal areas and available apartments presented to the highest standards -Collaborate with marketing to prepare videos and photography when required

Requirements

• health & safety
• arla
• tpi
• coshh
• excel
• outlook

What You Bring

-Strong understanding of on-site health and safety requirements -ARLA, TPI, or COSHH qualifications (desirable – training can be provided) -Excellent organisation, attention to detail, and communication skills -Proficiency in Microsoft Word, Excel, Outlook, and booking systems

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Benefits

-3x salary life assurance (option to increase to x4) -33 days holiday (pro rata) + the option to buy 5 more -Employee Assistance Programme (EAP) -Discounts platform with hundreds of retailers, restaurants, and gyms -Competitive salary (discussed at interview) -Health Assured Wisdom App -Up to 5% matched pension scheme -24-hour Digital Doctor access -Competitive parental leave

About Dandara

-A well-established global leader in the construction sector, recognized for delivering complex and impactful projects. -Founded decades ago, with a reputation for excellence driven by quality, innovation, and efficiency. -Operates across multiple continents, specializing in residential, commercial, and infrastructure development. -Portfolio includes iconic buildings, large-scale residential communities, and essential transport infrastructure. -Notable projects encompass cutting-edge residential complexes, sustainable urban developments, and high-profile commercial hubs. -Expertise spans various sectors, including industrial and transport, with a focus on long-term value. -Prides itself on fostering strong relationships with clients and partners, ensuring seamless project execution.

Sector Specialisms