Senior Client Services Manager

Overview

Lead a team delivering person‑centred support to adults at risk of homelessness

Key Responsibilities

• team coaching
• contract management
• budget oversight
• safeguarding lead
• team leadership
• regulatory compliance

Tasks

-Coach and develop your team to be their best every day -Manage contracts, budgets and KPIs to meet commissioner expectations -Be the safeguarding lead and ensure safe, supportive environments -Lead a team to deliver high-quality, person-centred support services -Support your Operations Manager to meet regulatory standards

Requirements

• safeguarding
• people skills
• dbs check
• people management
• housing care

What You Bring

-Strong safeguarding knowledge and confidence to lead in this area -Great people skills to coach, challenge and inspire your team -You need an Enhanced with barring list DBS check that we pay for. -Experience managing people or services in housing, care or support

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Benefits

-A vehicle insured for business use -34 days leave, (including bank holidays and a “me day”) -Career path with development and an excellent training package -On call shift payment of £14.30 per session. -On the job mileage? We’ve got you covered. -Paid time off for volunteering -You’ll work from our Sunderland service, which is easily accessed by public transport. -800+ discounts on shops, holidays, days out, tech and more -You’ll work Monday to Friday. A flexible pattern can be discussed at interview. -Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

About Home Group

-Founded with a vision to transform lives through safe, secure, and affordable homes. -Provides housing, care, and support services, specializing in helping vulnerable individuals. -Operates across multiple regions in the UK, focusing on residential and healthcare sectors. -Known for innovative solutions, including supported housing and social care integration. -Collaborates with local authorities, charities, and healthcare providers to maximize impact. -Portfolio includes a wide range of projects from affordable housing developments to care facilities for those with special needs. -Continues to expand its reach with a focus on enhancing community well-being and individual independence.

Sector Specialisms

Security Clearance

-enhanced with barring list dbs check (employer‑paid)