Account Manager

Overview

Manage and grow existing and new customer accounts for architectural metal products.

Key Responsibilities

• upsell sales
• project coordination
• crm documentation
• quote management
• customer outreach
• relationship management

Tasks

The Account Manager / Account Executive will manage existing accounts, upsell into those accounts and also bring in new accounts, which will include national chain store customers, contractors and subcontractors located throughout the country. This is a full time, in-office position. There is limited, if any, travel required. -Upsell and increase sales with existing and new accounts -Organizing and managing multiples projects among your accounts and prospects -Must document all customer communications in CRM -Talking extensively with customers regarding their quotes, orders, new designs, order changes, etc. -Organize and manage pre-sale for multiple projects across your accounts and prospects. -Research new customers and prospects. -Call on all existing quotes and request Purchase Orders from customers -Write quotes and orders, obtain shipping quotes, etc. -Contact new prospects to sell into. -Call customers that have not purchased in some time to re-establish customer relationships -Work closely with the sales and project management teams to ensure client satisfaction -Build and maintain strong relationships with customers and prospects

Requirements

• customer service
• sales oriented
• account management
• computer skills
• architecture
• construction

What You Bring

-Must be able to manage a fast-paced work environment and prioritize projects accordingly. -Prior experience in architecture, working with architects, construction, signs, architectural metals, manufacturing, a plus but not required. Architectural Representative exp a plus. -Must enjoy working with customers and providing excellent customer service -Must be extremely customer service and sales oriented with outstanding account management skills -Extremely organized and detail oriented a must -Prior experience in sales, account management, event management, sales management, business development, etc. a plus -Must have excellent computer skills - this is a must -Construction and or manufacturing experience a plus but not required.

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Benefits

The Company offers a very attractive benefits package that includes: Health, Dental, Vision, 401K with company match, Life insurance, and a generous paid time off package. We currently contribute 50% of an individual’s health monthly insurance premium.

About American Products, Inc. (Api)

-Over the years, it grew into a one-stop provider—design, engineering, powder coating, and fabrication—all under one roof. -Typical projects include storefront systems, canopies, sunshades, curtain walls, and bespoke display fixtures for retail chains, restaurants, hotels, and corporate buildings. -The firm holds ISO 9001‑2015 certification and adheres to IPC industrial assembly standards, underscoring its focus on quality manufacturing. -Stand-out capabilities include exotic finishing options and high-velocity hurricane impact systems. -API’s spec & design team frequently partners early in a project to tailor engineering, budgeting, and fabrication to precise brand and architectural visions.

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