Field Supt Repair

Overview

Lead field technicians, manage elevator repair services, safety, and customer relations.

Key Responsibilities

• technician training
• service maintenance
• order scheduling
• safety standards
• quality implementation
• service improvement

Tasks

-Create Value for the Customer: Deliver innovative, reliable solutions. -Manage training and development of field technicians on established processes, tools and standards -Foster excellent communication among team members while maintaining good working relationships with the local union -Safety: Uphold the highest safety standards for all. -Ensure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements. -Continuously improve service delivery to ensure uniformly efficient and effective service -Implement customer and Company requirements for quality, performance and passenger safety -Build a team environment by leading field technicians -Integrity and Trust: Foster honest, ethical relationships. -Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints -Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures -Develop a spirit of teamwork and dedication to quality among all employees

Requirements

• pc skills
• 5 years
• engineering degree
• journeyman
• problem solving
• negotiation

What You Bring

-Excellent PC skills -Minimum 5 years experience in either the elevator industry or in a related building systems industry -Ability to effectively manage and resolve sensitive employee relations issues -BS/AS degree in Engineering or Business with prior technical sales experience; or, Journeyman Technician experience with minimum 5 years in field -Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills

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Benefits

-Fully vested 401k match, up to 7% of total eligible compensation. -3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays. -Tuition Reimbursement - Eligible after 6 months of service. -A wide range of development opportunities to boost your professional and leadership growth. -Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption. -Competitive Medical, Dental and Vision Plans - Effective from first day of hire.

About Schindler Group

-Evolved into a global leader in vertical and horizontal transportation, designing and deploying cutting-edge elevators, escalators and moving walkways. -Offers a comprehensive portfolio encompassing new installations, modernization, and maintenance, highlighted by innovative solutions like the R.I.S.E robotic elevator installer. -Recent significant projects include delivering hundreds of elevator systems for the Grand Paris Express.

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