Regional Manager - QLD Metro

Overview

Lead multi-site operations, safety, growth & customer experience across QLD Metro

Key Responsibilities

• customer experience
• safety leadership
• operations management
• fleet utilisation
• asset optimisation
• strategy

Tasks

-Champion our customers by ensuring every interaction delivers a differentiated, seamless experience that puts the customer at the centre. -Lead with safety first by setting the standard, inspiring your teams, and embedding a culture of care and accountability. -Drive performance and growth through overseeing branch operations, optimising utilisation and fleet performance, and delivering on revenue and profitability goals. -Shape the future by influencing business strategy, identifying opportunities for innovation, and driving continuous improvement across the region. -Optimise asset performance by leading strategies that improve efficiency, maximise fleet utilisation, and deliver benchmark R&M performance. -Inspire and engage your people by building strong, motivated teams who are proud of what they deliver and aligned to a common purpose. -Collaborate for success by working closely with sales, service, fleet, transport, and maintenance teams to deliver end-to-end operational excellence.

Requirements

• analytical
• stakeholder
• commercial
• leadership
• multi-site
• operations

What You Bring

-Analytical thinking and sound decision-making under pressure -Excellent stakeholder engagement skills — you build trust and influence at all levels -Strong commercial acumen and the ability to translate strategy into action -A track record of inspiring and developing teams to achieve exceptional safety, service and financial outcomes -Proven experience leading multi-site or regional operations in hire, industrial, construction or logistics environment

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Benefits

-Access to our employee discounts, benefits and wellbeing program -Purchased additional leave program -Flexible working options available—let’s discuss what works best for you -Development and career progression pathways -Novated leasing and salary sacrifice -12 weeks Paid Parental Leave in addition to government parental leave scheme -Volunteering opportunities through the Coates Foundation

About Coates

-It evolved from machinery manufacturing to pioneer equipment rental in Australia. -Expanded into engineering and equipment hire, supporting global customers. -Operates across ~150 branches and delivers oversized fleets and specialist solutions in sectors like mining, rail, infrastructure, and power. -Beyond rental, it offers in-house temporary works engineering, industrial shutdown management, and turnkey Power & HVAC services. -Typical projects include major construction shutdowns, remote mining tool stores, large-scale events, and complex infrastructure builds. -The firm invests heavily in technology—IoT-enabled portals, BIM content, drones, telemetry—and collaborates with universities to develop innovative temporary-works solutions.

Sector Specialisms